Person, Face, Finger, Arm, Female, Woman

Assistant Team Leader, Business Development

  • Singapore
  • FCM
  • Full time

Flight Centre Travel Group (ASX:FLT) has grown to be the world’s largest travel agency since its founding in 1982. Headquartered in Brisbane, Australia, the company has more than 30 brands in its portfolio, 3000 retail shops worldwide and employs around 20,000 people. After starting as a leisure travel agency, the company is now also one of the world’s largest corporate travel managers through a network of specialist brands that includes FCM Travel Solutions, Corporate Traveller, cievents, Campus Travel and Stage and Screen. 

Operating in more than 90 countries and employing over 6000 people, FCM is transforming the business of travel through our empowered and accountable people who deliver a high level of service and a comprehensive technology suite bringing a wide range of solutions for Duty of Care, Reporting and Traveller’s peace of mind. Leveraging FCM's negotiating strength and supplier relationships in conjunction with our tailored business travel programs, our expertise and our innovative technology, we logically become the partner of choice of our customers.

About the Opportunity

The Business Development Assistant Team Leader (ATL) role is to assist the Director of Sales, SEA to lead and drive the Singapore Sales team to ensure profitability and grow new accounts in alignment with strategic objectives.

Your need to be a pro-active and experienced sales professional with your own Sales portfolio. In a highly visible role, you will be responsible for acquiring large multinational corporations as customers. Reporting into the Director of Sales, SEA, you will have the opportunity to be a key part of FCM’s continued growth across the region. You will have the chance to develop your skills and work with leaders across the world to win FCM’s largest global clients.


About you

  • Minimum 5 years’ solid track record of successful B2B development/sales (sales experience in the travel industry is a plus).
  • Excellent command of English (written and verbal).
  • A passion for travel and the travel industry.
  • Strong communication and persuasion skills.
  • Self-motivated, independent with strong interpersonal skills and a hunger for success.
  • Proficiency in developing relationships at a strategic level.
  • Experienced in presentations/product demonstrations in a confident/engaging manner.
  • Multi-task and communicate effectively in a fast-paced environment.
  • Ability to engage effectively with various levels of staff and management.
  • Sound commercial knowledge, with the ability to analyse financial data and build a value-driven business case.
  • Proficient skills in Microsoft Office suite and experience in using CRM
  • Effectively communicate, lead others and have strong motivational and organizational skills.


Key duties and responsibilities

  • Achieve defined monthly, quarterly and annual sales and total transaction value (TTV) targets.
  • Develop and execute a sales plan to target key prospective accounts.
  • Identify, evaluate and prioritise new business opportunities, using a variety of cold-calling, networking and other prospection methods.
  • Be the face of FCM and represent us when meeting key decision makers, in order to create new sales opportunities and foster successful and solid relationships with them.
  • Become an expert in FCM’s service and value proposition.
  • Use a ‘challenger sales’ methodology, delivering strong sales presentations and articulating FCM’s service and value proposition in a passionate and concise manner
  • Accurately forecast projected sales revenue
  • Write value-driven customer proposals and create highly professional responses to RFPs to maximise win-rates.
  • Effectively capture and communicate customer requirements internally, completing timely handovers of closed sales to the account management team, providing the key details needed to maximise the TTV with FCM.
  • Collaborate with other internal departments (finance, operations, product, HR) where necessary to resolve other client-related matters.
  • Consistently use Salesforce CRM database to manage activity and results, using reporting to analyse performance and identify areas of self-improvement.
  • Act in the best interest of FCM, operating within our philosophies.
  • Communicate with leadership on all relevant issues in a timely way and deliver reports/analysis requested by management in a thorough and complete manner
  • Ensures responsibilities are accomplished by team members. This includes delegated tasks, answering team member questions and resolving issues.
  • Interviews potential employees along with supervisors and managers, and assists in the employee selection process.
  • Knowledgeable of all functions of the team members they oversee and assist them to ensure goals are met on a regular basis.

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