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BSP Consultant

  • Queensland, QLD, Australia
  • Flight Centre
  • Full time

Job Purpose

BSP is a system designed to simplify the selling, reporting and remitting procedures between airlines and travel agencies. The purpose of this role is to maintain the integrity of air after sales and back-office functions and have knowledge in both the processing and management of these functions. Thus, supporting our key stakeholders in front end, ProHub and offshore support teams with a seamless air supplier reconciliation process across several platforms.



Maintain current knowledge of Air fulfilment to develop best practice processes

Relationships and Communication

  • Build rapport and develop strong relationships
  • Ensures clear communication of relevant information
  • Connects Prohub with both our Internal & External Partners with the information they need to perform their roles successfully

Analyse Reports

  • Supporting operational leaders of Prohub in managing commercial aspects of the business including evaluation and recommendations and implement changes around write offs and debt management
  • Develop recommendations and take initiative to improve efficiency
  • Take action based on findings

Financial Support and Control

  • Management of weekly reconciliations of BSP/Refund billings for both Ticket Centre and our Corporate partners
  • Coordinating monthly Balance Sheet reconciliations for the relevant BSP / Refund accounts
  • Assisting with external audit processes
  • Debt management and recovery

We are looking for applicants who possess:

  • Travel industry knowledge (essential)
  • Ticket Centre operational experience > 2yrs (desirable)
  • Ticketing, Refunds or BSP experience (desirable)
  • Oasis & NRE proficiency (desirable)
  • Ability to understand and apply financial principals to the BSP processes i.e. ADM's, ACM's, Refunds, No shows, commission, commission on fuel, scrapes
  • Ability to work with a high attention to detail
  • Ability to manage high volume workloads to tight deadlines
  • Identify business opportunities and self-motivated
  • Clear and effective communicator in verbal and written communication
  • Ability to interpret and make recommendations on common trends in reports
  • Identifies and analyses the problem and acts in a proactive manner towards a solution
Closing date: Jul 30, 2021

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