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Business Development Partner

  • New South Wales, NSW, Australia
  • Travel Partners
  • Full time

*Join one of the world’s largest travel groups

*Be supported every step of the way, strive for greatness, the world is open to you

Purpose of the Business Development Partner role: Reports to Sales Director, FCTG Independent

The role of the Business Development Partner (BDP) is focused on new business acquisition. Our BDP’s implement strategies and processes to develop relationships with key decision makers in agencies, creating new sales opportunities via means of networking, customer profiling, cold calling, social channels, email and local marketing/events.  This role can be based in either Sydney or Melbourne. 

Business Development

  • Ensure meaningful customer connections/activity
  • Work with marketing team to assist with new lead generation
  • Ensure the required number of appointments are achieved each month
  • Acquire new Independent Agents and Agencies in accordance with set targets
  • Create credibility and trust through consultative sales, presenting a professional image
  • Utilise Salesforce to record customer activity and management of opportunities to maintain data integrity
  • Build and leverage networks for opportunity and acquisition including development relationships with key suppliers and industry bodies, internally within FCTG and from existing agencies - deliver on referral targets

Sales Process

  • Identify, co-ordinate & engage the necessary stakeholders
  • Understand competitor offerings including key FCTG Independent differentiators
  • Ensure brand standards, CVP’s and market proposition is clear and compelling
  • Negotiate mutually agreeable outcomes whilst optimising margin and profitability
  • Qualify customers’ needs including commercials, product, and service requirements
  • Present FCTG Independent products and services in a compelling way to maximise travel spend and profitability

What we're looking for...

  • Travelling, when required
  • Experience with Salesforce or similar CRM
  • Consistent high performance in relation to reaching sales targets
  • Understanding of Travel Agency processes, and the travel supplier landscape
  • Minimum 4 years in a BDM role within the travel industry, resulting in established strong relationships with independent travel agencies, particularly within NSW/ACT, and nationally

Let’s get to the good part.....

  • Paid Parental Leave  
  • Access to ongoing training- Individualised Learning & Development pathway options  
  • Exclusive retail discounts - accessible via our employee-only portal with 350+ of Australia’s leading retailers
  • Travel discounts including family and friends, health and wellness discounts, financial planning advise and more
  • Flexibility- Monday to Friday week,  business hours – Have your weekends to yourself , (60/40 WFH/Office)
  • Brightness of future - career opportunities in a network of brands and businesses across the global - we promote from within   
  • Corporate Health Discounts - access exclusive discounts on health insurance plans for you and your family with our partner, BUPA.   
  • Monthly awards nights, social team building events, and opportunity to attend global conference (Las-Vegas 2022 )   
  • Sustainability - The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment, visit our CSR Page.

Across our brand, we take our business seriously but not ourselves. We take leaps of faith, have trust in our teams and work collaboratively and take ownership of our business to achieve our goals. Our spirit of egalitarianismirreverence and ownership defines the way we behave. These are the three shared values that we place above all others. They help us make informed decisions and solidify our company culture. That’s the FCTG Way

Sound like a good fit for you? Apply now.

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