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Business Intelligence Analyst - Toronto, ON

  • Ontario, Canada
  • FCM
  • Full time

Business Intelligence Analyst 

If you love data, this job is for you. We are looking for a smart and driven individual to be responsible for building datasets, reports, and dashboards to measure operational performance for our global business. In this role, you will be responsible for data transformation, modelling, and reporting development. Applicants should have a strong background using the Microsoft Business Intelligence suite or similar technology. The qualified candidate must have a minimum of 2+ years of relevant experience.

Responsibilities:

  • Developing visual reports, dashboards and KPI scorecards
  • Collect enormous amounts of data and transforming it into usable formats.
  • Generate ad hoc reports and regular datasets or report information for end-users using system tools and database or data warehouse queries and scripts
  • Integrate data from various sources to produce requested or required data elements
  • Adhoc analysis of business data
  • Assist with customer support queries, such as data integrity and validation questions
  • Analyze data and trends, and suggest performance improvement measures
  • Work effectively with the operations and engineering teams to identify, estimate, prioritize, and resolve issues
  • Should be comfortable working in Agile Scrum model
  • Attend meetings with clients and stakeholders

 Technical Experience:

  • Knowledge of Microsoft Azure (Azure SQL, Azure Data Factory, Azure Data Lake, and related technologies)
  • Microsoft Business Intelligence tools – Power BI
  • Strong experience with DAX language
  • Must have a good understanding of data relationships and a strong command of SQL syntax
  • Analysis and design skills, critical thinking, and analytical problem solving

Not required but nice to have:

  • Experience with travel data
  • Experience measuring and scoring data quality
  • Experience with other Business Intelligence tools
  • Python / R

Benefits Include:

  • Generous remuneration structure
  • Travel perks/discounts.
  • Health & Wellness Programs and Employee Financial Wellness Services
  • Generous paid-time off policy 
  • National/International Award Nights and Conferences
  • Diversity & Inclusion initiatives
  • Benefits including vision, medical, and dental
  • Employee Assistance Program
  • RRSP with matching
  • Employee Share Plan
  • Global career opportunities in a network of brands and businesses
  • Ongoing training and professional development
  • Fun and flexible work environment
  • Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures program supporting nominated charities through Workplace Giving, Volunteering and Fundraising.
    • Employee giving program
    • Annual Charity Trip
    • Office Environmental Program
    • 1 Volunteer Day per Calendar Year

#LI-REMOTE

Location – Toronto, ON 

The role can be performed onsite, remote or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.

We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

Our number one philosophy? Our people. Flight Centre Travel Group’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at fccareers@flightcentre.ca

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