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Business System Support

  • Shanghai, China, Shanghai, China
  • FCM
  • Full time

Job Responsibilities:

  • Established: Business Reference Point, Technical Reference Point, and Transparency Across Resource, Progress and Costs.
  • Create a mechanism to quickly provide options / band estimates for Team Leaders.
  • Resource allocation & planning.
  • Successful management of vendor / partners to solve business initiatives or problem.
  • Ensure the appropriate methodology is used for delivery.
  • GDS and Robotic first level support centre.
  • Service request management.

Job Requirements:

  • Experience in project delivery & team management
  • Previous experience and engagement with key business stakeholders and managing vendor relationships
  • Experience in managing vendor relationships
  • Travel industry experience preferable as a GDS support or Travel Consultant
  • Understanding of the travel industries & key contacts
  • IT Degree or Diploma is desirable
  • TravelSky and Robotic ticketing background is desirable

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