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Communications Coordinator

  • Queensland, QLD, Australia
  • Flight Centre Travel Group
  • Full time


Communications Coordinator – Internal Communications

  • Looking to take the next step in your internal communications career?
  • Are you passionate about creating engaging and creative communications across multiple communication platforms?
  • Do you want to join one of the world’s biggest travel companies as we dive into the global travel boom?

About the Opportunity:

As our Communications Coordinator you are a key part of the Flight Centre Travel Group Communications Team that is responsible for implementing internal and external communications strategies. These strategies support our multiple brands and key stakeholders across our global business.

In this role you will be taking an integrated approach to designing and executing communications strategies, campaigns and plans.

This is a hands-on role, where no two days are the same. You’ll be working across the full spectrum of communications, from creating and sending internal email campaigns, assisting with our external recruitment marketing campaigns, working with our inhouse videographer to direct video shoots, to supporting our events team to produce our world-renowned employee events.  This is the role that will boost your communication skill set to levels your peers can only dream about. 

Our Ideal Candidate will have:

  • Tertiary qualifications in Communications, Public Relations, Marketing or related fields OR equivalent work experience.
  • Minimum 2 years in a similar role.
  • Experience using digital platforms similar to HubSpot, Mail Chimp, SharePoint etc
  • Proven experience in writing compelling content for social media, websites, newsletters, and email campaigns.
  • Proven experience in creating digital content (e.g. web and email banners etc) in Canva or Adobe InDesign/Illustrator.
  • Ability to build and maintain strong partnerships. We value curiosity!
  • Ability to contribute to communication strategies from the ground up and help the team execute with confidence.
  • Ability to provide excellent customer service to all our internal stakeholders.
  • Excellent time-management skills.
  • Ability to prioritise your workload.
  • Be self-driven and adaptable.
  • Excellent attention to detail.
  • Most important - exceptional communication skills!

Bonus Points:

  • Experience working in the travel industry, or a retail brand with physical stores.

What’s in it for you?

  • Flexible work environment.
  • Global career opportunities in a network of brands and businesses.
  • Ongoing training and professional development.
  • Travel discounts and deals bookable through our internal team of travel agents, Travelwise.
  • Discounted financial and health services through our Moneywise and Healthwise businesses.
  • Access to our gym located at Global Head Office.

Situated in Flight Centre’s HQ, one of Brisbane’s most desirable corporate headquarters complete with rooftop dining and drinks, 24/7 gym, direct access to South Bank train and busway stations and the South Bank precinct just across the road, we offer perks and company culture that are second to none.

We do things a little differently around here. We do things the FCTG Way! We have a unique culture and an irreverent DNA based on a proven mix of ideas, values and ways of working that have helped shape our business over the past 40+ years. Across all our brands, we take our business seriously but not ourselves. We take leaps of faith, have trust in our teams and work collaboratively to achieve our goals.

If you think you have FCTG DNA, reach out today.

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