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Connectivity Project Manager (Hybrid Role) - Montvale, NJ

  • New Jersey, United States
  • FCM
  • Full time

Connectivity Project Manager

About this job

Manage medium to large scale projects and act as the pivot or intermediary between end-users and procurement/suppliers to ensure that business/user requirements are delivered. Support the delivery of new innovative solutions that support the business strategy.

Job Duties

  • Manage all aspects of project execution, conflicts and interdependencies
  • Determine key milestones and tasks for connectivity project related plans and schedules, and manage these through to project delivery
  • Review system enhancement requirements to submit requests for work to Systems area.
  • Help prioritise development work with the business from a product perspective.
  • Assist with implementation of any system enhancements across the content load user base
  • Collaborate on test cases for system modifications to assist the Systems area in implementation.
  • Analyse product market gaps or opportunities for new connections in conjunction with Procurement
  • Perform testing on new opportunities on key indicators to provide recommendation to the business to establish, proceed with or not with new initiatives
  • Understand the business and IT global roadmap and ensure all projects are in line with this objective

 Key Competencies

  • Challenges established thinking, processes, or protocols with company success in mind
  • Quickly and systematically analyses the root cause of work-related problems before taking corrective action
  • Willingness to imagine or remain open to considering alternative perspectives, and to integrate new or revised perspectives into our ways of thinking and acting
  • Able to clearly frame a problem, identify and collect the necessary data, and make recommendations for solving the problem
  • Takes complex issues or problems and breaks them down into manageable components
  • Understands how data and recommendations may impact other functions and departments
  • Relates problems to one another and to strategic objectives to recognise opportunities for dealing with several related problems at the same time
  • Identifies and understands issues, problems and opportunities
  • Compares data from different sources to draw conclusions and make recommendations
  • Takes actions that are consistent with available facts, constraints, and probable consequences
  • Communicates a clear, exciting and shared view of the future
  • Champions change
  • Leads by example
  • Commits to quality
  • Focuses on customer needs
  • Commits to quality
  • Focuses on customer needs
  • Professional and friendly in dealing with internal partners, external partners and vendors
  • Builds and sustains productive relationships
  • Builds trust in relationship

Skills & Capabilities

  • Setting, managing and meeting work timelines
  • Understand and work with changing priorities
  • Be autonomous once set a task – as needed
  • Work with project representatives to deliver a successful project
  • Establish and manage people’s expectations required to achieve goals
  • Work to tight deadlines
  • Sound ability to analyse, isolate and interpret business needs and develop appropriate technical solutions
  • Manage the needs vs. want approach to requirements (i.e. identify core requirements)
  • Use of (and adherence to) formal documentation standards
  • Use of structured workshop approach to requirements gathering
  • Sound ability to analyse, isolate and interpret business needs and develop appropriate technical solutions
  • Manage the needs vs. want approach to requirements (i.e. identify core requirements)
  • Use of (and adherence to) formal documentation standards
  • Use of structured workshop approach to requirements gathering
  • To peers – knowledge sharing for a global standard
  • Ability to create a consultative approach with key stakeholder groups
  • Clearly communicate key business outcomes with stakeholders
  • Ability to understand and translate technical issues to business language and vice versa
  • Sound knowledge of Microsoft Office applications including Project and Visio
  • High attention to detail and ability to resolve issues
  • Lateral thinking
  • Takes ownership for successes and failures
  • Demonstrates a belief in FCTG philosophies and values
  • Exhibits a passion for their business and company

Qualifications & Experience

2+ years in an environment requiring the transfer of complex information, including:

  • Capture of information, active listening etc
  • Dissemination of information via written communication
  • Experience with large organizations and/or project environments, and understanding of the use of IT systems in business operations
  • Worked on at least one large scale project as an instigator of change (i.e. part of the project team)i
  • 1+ years as a representative of a system, process or business, such that the candidate is able to be authoritative on a subject to peers and senior management is desired
  • Knowledge of Calypso, HotelHub and/or Switchfly travel systems Knowledge of Calypso, HotelHub and/or Switchfly travel systems is desired 

 Benefits Include:

  • Generous remuneration structure
  • Travel perks/discounts, in-house financial and health services
  • Generous paid-time off policy 
  • National/International Award Nights and Conferences
  • Diversity & Inclusion initiatives
  • Benefits including vision, medical, and dental
  • Employee Assistance Program
  • 401K program
  • Company Share purchase scheme
  • Global career opportunities in a network of brands and businesses
  • Ongoing training and professional development
  • Fun and flexible work environment
  • Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures program supporting nominated charities through Workplace Giving, Volunteering and Fundraising.
  • Employee giving program
  • Annual Charity Trip
  • Office Environmental Program
  • 1 Volunteer Day per Calendar Year

Location – Montvale, New Jersey (Hybrid Work Schedule)

** Please advise your leader prior to applying **

FCTG USA is an affirmative action-equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success! Please contact careers@us.flightcentre.com if you need any assistance.

 

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