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Contract Manager – West Coast - Remote, USA

  • Virtual, Arkansas, United States
  • California, United States
  • Nevada, United States
  • Flight Centre Travel Group
  • Full time

Contract Manager – West Coast

Job Purpose

Delivery of a Product Strategy that will see the evolution of strong long term relationships with our supplier partners and maximize the return to Global Procurement Network’s Global Partners. You will also ensure that all GPN Global Partners and their clients are being supplied with competitive, available product which delights all customers.


  • Development, implementation, and delivery of the Product Procurement Team’s business plan to ensure all sales revenue and income targets from product are achieved
  • Proactively manage a selection of product contracts, suited to all global partners, to ensure all sales targets, override targets and profits are achieved. Ensure available products for all Selling Partners
  • Support the education of consultants to ensure all FCGP Global Partners are trained in the effective sales of products.
  • Ensure our preferred product range is strongly supported, communicated, and promoted at every opportunity

Key Competencies

  • Provide outstanding service internal business partners and external customers
  • Understands key business drivers for their Area and contributes to success
  • Company/product knowledge
  • Entrepreneurial mindset (identifies business opportunities for the organization)
  • Professional/Managerial Skills
  • Professional and friendly in dealing with business partners and external parties
  • Builds and sustains productive relationships
  • Establishes rapport with partners
  • Builds trust in relationships
  • Takes ownership for successes and failures
  • Demonstrates a belief in FCL philosophies and values
  • Exhibits a passion for their business and company
  • Encourages a sense of enjoyment in the workplace
  • Identifies and understands issues, problems and opportunities
  • Compares data from different sources to draw conclusions
  • Makes difficult decisions when required


  • Interpret financial management reports
  • Develop budgets and financial targets
  • Achieve agreed financial targets
  • Develop structured approach and framework for resolving key business problems
  • Apply problem-solving frameworks and use appropriate analytical tools
  • Present clear recommendations to senior management
  • Proactively identify key stakeholder groups
  • Seek input from stakeholders and respond to stakeholder queries
  • Clearly communicate key business outcomes with stakeholders
  • Demonstrate detailed knowledge of travel industry and Flight Centre business
  • Extensive wholesale experience
  • Develop strategy for managing suppliers
  •  Set targets for individual supplier performance (financial and non-financial)
  • Monitor supplier performance on a regular basis
  • Identify, communicate and manage resolution of key issues with suppliers
  • Manage suppliers across multiple geographies and cultural environments
  • evelop and effectively present coherent, well[1]structured negotiating positions
  •  Build long-term relationships with negotiating partners


  • Wholesale Industry Experience
  • Bachelor’s degree is highly desirable
  • Understanding of GPN processes and strategies

Benefits Include:

  • Generous remuneration structure
  • Travel perks/discounts.
  • Health & Wellness Programs and Employee Financial Wellness Services
  • Generous paid-time off policy 
  • National/International Award Nights and Conferences
  • Diversity & Inclusion initiatives
  • Benefits including vision, medical, and dental
  • Employee Assistance Program
  • 401k program with partial match
  • Employee Share Plan
  • Global career opportunities in a network of brands and businesses
  • Ongoing training and professional development
  • Fun and flexible work environment
  • Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures program supporting nominated charities through Workplace Giving, Volunteering and Fundraising.
    • Employee giving program
    • Annual Charity Trip
    • Office Environmental Program
    • 1 Volunteer Day per Calendar Year

Any offer of employment in the USA that would require you to attend an office location or company event is contingent upon providing proof of Covid-19 vaccination prior to your start date, subject to approved medical and/or religious exemptions, in accordance with applicable law.

Location – Remote (Must be able to work PST hours.)  Ideal candidates would be based in CA or NV.


The role can be performed onsite, remote or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.

If this sounds like the opportunity you have been waiting for and you would like to be part of our award winning culture then APPLY NOW.

Internal Candidates -** Please advise your leader prior to applying **

Travel is booming once again,  and our roles are being filled quicker than a nonstop from London to New York.  We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

Our promise is to provide an environment with equality of respect, dignity and opportunity for all our employees.  We value an inclusive and supportive workplace which truly reflects the diversification of our society.  Flight Centre Travel Group is committed to providing a barrier-free pathway throughout our recruitment selection process.  If you require accommodation because of a disability at any stage of our hiring process, please let us know in advance by contacting our Recruitment Team at

FCTG USA is an affirmative action-equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success! Please contact if you need any assistance. 


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