Corporate After Hours Consultant : Remote Base in NZ
New Zealand
Lower South Island, Alexandra, Alexandra, New Zealand
Christchurch, Ashburton, Ashburton, New Zealand
Auckland, Central, Auckland, New Zealand
Auckland, East, Auckland, New Zealand
Auckland, North, Auckland, New Zealand
Auckland, South, Auckland, New Zealand
Upper North Island, Kerikeri, Auckland, New Zealand
Upper North Island, Warkworth, Auckland, New Zealand
Bay of Plenty, Mt Maunganui, Bay of Plenty, New Zealand
Bay of Plenty, Papamoa, Bay of Plenty, New Zealand
Upper South Island, Blenheim, Blenheim, New Zealand
Waikato, Cambridge, Cambridge, New Zealand
Christchurch, Rolleston, Canterbury, New Zealand
Christchurch, Barrington, Christchurch, New Zealand
Christchurch, Belfast, Christchurch, New Zealand
Christchurch, Christchurch, Christchurch, New Zealand
Christchurch, Ferrymead, Christchurch, New Zealand
Christchurch, Harewood, Christchurch, New Zealand
Christchurch, Hornby, Christchurch, New Zealand
Christchurch, Northlands, Christchurch, New Zealand
Christchurch, Rangiora, Christchurch, New Zealand
Christchurch, Riccarton, Christchurch, New Zealand
Christchurch, Shirley, Christchurch, New Zealand
Lower South Island, Dunedin, Dunedin, New Zealand
Gisborne, New Zealand
Lower South Island, Gore, Gore, New Zealand
Waikato, Hamilton, Hamilton, New Zealand
Hawkes Bay, Hastings, Hastings, New Zealand
Hawkes Bay, Havelock North, Hawke's Bay, New Zealand
Hawkes Bay, Taradale, Hawke's Bay, New Zealand
Lower South Island, Invercargill, Invercargill, New Zealand
Lower South Island, Meridian, Invercargill, New Zealand
Upper North Island, Kaitaia, Kaitaia, New Zealand
Manawatu, Feilding, Manawatu, New Zealand
Manawatu, Levin, Manawatu, New Zealand
Manawatu, Wanganui, Manawatu, New Zealand
Hawkes Bay, Napier, Napier, New Zealand
Upper South Island, Nelson, Nelson, New Zealand
Upper South Island, Richmond, Nelson, New Zealand
Manawatu, New Plymouth, New Plymouth, New Zealand
Lower South Island, Oamaru, Oamaru, New Zealand
Lower South Island, Mosgiel, Otago, New Zealand
Lower South Island, Queenstown, Queenstown, New Zealand
Bay of Plenty, Rotorua, Rotorua, New Zealand
Lower South Island, Wanaka, South Waikato, New Zealand
Palmerston North, Taranaki, New Zealand
Waikato, Taupo, Taupo, New Zealand
Bay of Plenty, Tauranga, Tauranga, New Zealand
Waikato, Te Awamutu, Te Awamutu, New Zealand
Lower South Island, Timaru, Timaru, New Zealand
Waikato, Te Rapa, Waikato, New Zealand
Waikato, Thames, Waikato, New Zealand
Wellington, City centre, Wellington, New Zealand
Wellington, Greytown, Wellington, New Zealand
Wellington, Johnsonville, Wellington, New Zealand
Wellington, Karori, Wellington, New Zealand
Wellington, Kilbirnie, Wellington, New Zealand
Wellington, Lower Hutt, Wellington, New Zealand
Wellington, Masterton, Wellington, New Zealand
Wellington, Newtown, Wellington, New Zealand
Wellington, Paraparaumu, Wellington, New Zealand
Wellington, Petone, Wellington, New Zealand
Wellington, Porirua, Wellington, New Zealand
Wellington, Upper Hutt, Wellington, New Zealand
Wellington, Wellington, Wellington, New Zealand
West Coast South Island, West Coast, New Zealand
Bay of Plenty, Whakatane, Whakatane, New Zealand
Upper North Island, Whangarei, Whangarei, New Zealand
FCM
Full time
An exciting opportunity has become available for an experienced Corporate Travel Manager to join our fantastic after-hours team located around the country. This position is an extension of our daytime teams and is responsible for providing service for those needing assistance outside of standard office hours. Searching for our next consultant to deliver comprehensive travel service to companies and individuals whilst ensuring a 100% service delivery standard.
Come and join Flight Centre New Zealand's corporate division and be a part of reshaping the future of travel with the stability of a global company.
About Flight Centre Travel Group
We are industry leaders who are transforming and preparing for substantial growth. We boast a fun and connected culture, with a commitment to the health and wellbeing of our people, and their professional growth. We offer flexible working arrangements (including the option to work remotely from any location in New Zealand in this role!) free and confidential access to health consultants and financial advice, an EAP programme and career development.
About You
To be considered for the role you will ideally have previous travel consulting experience in corporate travel, but for the right candidate we would consider a background in retail, wholesale, or airline environment, and like us, you’ll have a passion for travel. To stand out from the crowd, you’ll also have;
A track record of excellence in customer service
3+ years working as a travel consultant ( Corporate preferably) with GDS experience
Strong airfare, ticketing/reissues knowledge
A sharp eye for detail and accuracy
The skill to manage urgent requests and a high volume of bookings
Innovative problem solver, and able to resolve issues with minimal support
Great knowledge of travel and excellent communication skills
You will be comfortable working remotely (home based) on roster shifts
About the Role
Working closely as part of a small and focused after hours team looking after our clients, your main responsibilities will include:
Providing a first-class customer service to the client
Transacting all clients travel requirements, in a timely, accurate, friendly, and helpful manner in accordance with minimum standards
Compliance with client’s service level agreements
Keeping up to date with product knowledge and providing sound travel advise
If you want to work closely as part of a dedicated and experienced team, APPLY NOW!
Apply Now
Thank you and hold tight, you will now be directed to our Apply Portal to complete your application
As a Senior Account Manager our objective is to nurture effective client relationships and deliver a comprehensive travel service. The role will involve managing the relationship between FCM Travel Solutions and National Clients.
The FCM Global Customer Success Leader bears overall responsibility for Customer success pillar for MNC customers for the period between on-boarding go lives and handing over to Account Managers and operational teams for BAU.
The FCM Global Customer Success Leader bears overall responsibility for Customer success pillar for MNC customers for the period between on-boarding go lives and handing over to Account Managers and operational teams for BAU.
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