Corporate Solutions Support Analyst
At Flight Centre Corporate Americas, we provide highly individualized travel services and leading edge technology to travelers’ across all corporate brands. We are one of the world's leading and fastest growing Business Travel Retailers. Our teams are the best in the business, providing clients with exceptional service and product knowledge.
Technology plays an ever-increasing role in our industry; we are constantly looking at solutions to bring efficiencies to the business and to our clients. As part of the larger Flight Centre Corporate Technology family, the Corporate Solutions Support team provides services internally to Account Management, Sales, and Operations. We support multiple technology platforms including several Online Booking Tools, our ever growing Agent and Client Portals, Sabre GDS, custom mid-office programming, and more.
If being at the helm of it excites you, and you desire to be an expert and educator, always learning something new, then this is the job for you!
Summary: The overall scope of this position will be to provide internal 2nd level support to the FC Americas Corporate Businesses on existing technology platforms; including but not limited to our profile database, client portal, mobile app, online booking tools, mid office and agent scripting systems.
The ideal person is solutions-focused, thorough, detail-oriented and creative, who will go the extra mile to provide excellent support to our internal teams who rely on us for our over-arching technical savvy in all areas of our Corporate Business systems.
If you understand the value of providing exceptional, tailored customer service, then consider Flight Centre Americas and take your career to new heights! By joining our team, you'll discover first hand why we're recognized around the world as an outstanding employer.
Flight Centre is an Equal Opportunity Employer searching for talented, driven people who have a desire to build a rewarding career in a company that loves to celebrate your success!
Location – Remote, Canada
The role can be performed onsite, remote or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.
Our promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversification of our society. Flight Centre Travel Group is committed to providing a barrier-free pathway throughout our recruitment selection process. If you require accommodation because of a disability at any stage of our hiring process, please let us know in advance by contacting our Recruitment Team at email@example.com
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