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FCM - Corporate Travel Specialist After Hours, Remote, US

  • Virtual, Arkansas, United States
  • FCM
  • Full time

We are currently hiring for an Corporate Travel Specialist After Hours to fulfill our Emergency Customer Care services. *Must be experienced in corporate travel management and Sabre GDS systems!*

Hours: Overnights & Weekends
Location: Virtual/Remote

Responsibilities:

  • Making professional and accurate business travel arrangements for our corporate accounts including air, car, hotel, and ground transportation reservations. 
  • Build Passenger Name Records (PNR) and profiles.
  • Perform ticketing, Phase IVs, exchanges/changes with complex international fares.
  • Providing solutions to travel related problems clients may have experienced with arrangements during after-hours or emergency situations.
  • Attendance at Team Meetings and Weekly Business Meetings are a requirement for this role.
  • Ability to work flexible hours and shifts as determined by business need and client call volume 
Requirements:
  • We require our Travel Center Agents to have a minimum of 1-3 years’ of corporate travel experience.  
  • Ideal candidate should have experience on an After-Hours Desk in Corporate Travel.
  • Experience with ticketing, scripting, changes and exchanges to complex multi-segment international and domestic fares and pnrs.
  • SABRE experience required. 
  • Geography and international destination knowledge is a must.
  • Quality control and ticketing skills are preferred. 
  • Candidates should possess decisive and successful problem solving skills, be detail-oriented and have effective verbal communication skills. 
  • Skilled in usage of a personal computer and various software packages 
  • Ability to work effectively and multi-task while maintaining professional rapport with clients

What Flight Centre Travel Group can offer you:

  • Strengths based culture
  • Relaxed dress attire
  • In-house travel planner to book discounted hotel & air
  • National/International Award Nights
  • Diversity & Inclusion initiatives
  • Benefits including vision, medical, and dental after one full month of employment
  • 401K program
  • Generous paid-time off policy 
  • Free and confidential access to our in-house financial advisor (401K, Stock Plan)
  • Life Insurance, Short/Long-Term Disability, Employee Assistance Program, Health Advocate and MD Live
  • Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures program supporting nominated charities through Workplace Giving, Volunteering and Fundraising.
    • Employee giving program
    • Annual Charity Trip
    • Office Environmental Program
    • 1 Volunteer Day per Calendar Year

#LI-REMOTE

Location: Remote, US

This position may be performed remotely anywhere within the United States except the State of Colorado

The role can be performed onsite, remote or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.

If this sounds like the opportunity you have been waiting for and you would like to be part of our award winning culture then APPLY NOW.

Travel is booming once again,  and our roles are being filled quicker than a nonstop from London to New York.  We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

FCTG USA is an affirmative action-equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success! Please contact careers@us.flightcentre.com if you need any assistance. 

Apply Now

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