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Corporate Traveler, Stage, Screen & Sports - Travel Manager - New York, NY

  • New York, United States
  • Stage and Screen
  • Full time

Stage, Screen & Sports beats the travel logistics drum for virtually any event in the creative, sporting and entertainment industries. Whether you operate in film/television, sports, performing arts, music, fashion, media or corporate entertainment, we can efficiently and cost effectively move your people to most corners of the globe.

The Stage, Screen & Sports culture creates people of distinction - people who are motivated and creative in servicing the needs of our clients. Our people are inspired to achieve within our powerful environment of performance recognition, business ownership, accountability and continuous improvement.

The Travel Manager handles the day-to-day travel needs of corporate business accounts won by the Business Development Manager and ensures the service agreement between the client and Stage, Screen & Sports is delivered in a way which ensures total client satisfaction and client retention. 

Responsibilities:

1. Travel Management

Ensure client's retention with Stage, Screen & Sports by exceeding client expectations in every interaction with the account manager in relation to:

  • Understanding and anticipating client needs and travel preferences;
  • Responding quickly and proactively to client requests;
  • Anticipating client travel requirements;
  • Resolving client complaints; and
  • The accuracy and timely presentation of Clients travel documentation.

2. Teamwork and Communication

  • To be an active contributing member at meetings with Team Leaders and BDMs to keep them abreast of client accounts and any information which is likely to impact (either positive or negatively) on Stage, Screen and Sports; and
  • Share information with fellow Travel Managers and Team Leaders to ensure a united, consistent, and professional approach to client account management.

3. Office Systems and Processes

  • To contribute to the development and maintenance of office systems and processes associated with accounts; and
  • To ensure that all client account information is up to date so that a thorough knowledge and understanding of the account can be made by simply reading the client file.

What's in it for you?
You'll enjoy a fun and team-oriented working environment in the office, at regular city-wide Buzz Nights to acknowledge sales successes and at the annual Global Gathering to reward high achievers. You'll have to experience it to believe it!
You will also be provided with the industry training and tools to turn your experience into a successful career – including ongoing support from business leaders and executives who started out as Travel Managers themselves and are now part-owners in their own business.

Benefits Include:

  • Generous remuneration structure
  • Travel perks/discounts.
  • Health & Wellness Programs and Employee Financial Wellness Services
  • Generous paid-time off policy 
  • National/International Award Nights and Conferences
  • Diversity & Inclusion initiatives
  • Benefits including vision, medical, and dental
  • Employee Assistance Program
  • 401k program with partial match
  • Employee Share Plan
  • Global career opportunities in a network of brands and businesses
  • Ongoing training and professional development
  • Fun and flexible work environment
  • Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures program supporting nominated charities through Workplace Giving, Volunteering and Fundraising.
    • Employee giving program
    • Annual Charity Trip
    • Office Environmental Program
    • 1 Volunteer Day per Calendar Year


Successful applicant will have:

  • Minimum 1 year travel industry and GDS experience and a strong sales background
  • Professional & service oriented mentality
  • Positive attitude and a will to succeed
  • Ability to work independently as well as part of a team
  • Proven sales track record
  • High attention to detail

Important information about our application process:

Any offer of employment in the USA that would require you to attend an office location or company event is contingent upon providing proof of Covid-19 vaccination prior to your start date, subject to approved medical and/or religious exemptions, in accordance with applicable law.

Location: New York, NY

If this sounds like the opportunity you have been waiting for and you would like to be part of our award winning culture then APPLY NOW.

FCTG USA is an affirmative action-equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success! Please contact careers@us.flightcentre.com if you need any assistance. 

Apply Now

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