Love cruising? We are looking for cruise experts to join the team!
At Flight Centre, we are well known for our vibrant culture, fun people, global footprint and exciting career opportunities – plus we get to sell the most exciting and best product on the planet – TRAVEL! Now, we are looking for a dedicated cruise expert to join our cruise specialists.
If you have a passion for travel and some experience in retail, hospitality, sales, or customer service, then you'll fit right in as a Travel Sales Consultant at Flight Centre. Join other like-minded travel enthusiasts and get paid to make people's travel dreams come to life.
Our purpose is to open up the world for those who want to see. Every day, we give people all around the world the opportunity to do something really amazing – travel!
As a Cruise Expert Consultant in a customer facing retail store, you will help to plan, book and coordinate your customer’s next amazing travel experience. You will make travel easy while providing excellent service, and irresistible deals for every traveller. You will be working towards KPI’s and incentive targets, therefore building your customer relationships will be critical to your success in this role.
You will be:
Using your travel experience to sell the products and destinations you love
Delivering exceptional service in order to sell flights, accommodation, cruises, tours and related travel products in person, over the phone and via email
Preparing and issuing invoices, receipt payments and maintain financial documents
Keeping a finger on the pulse of the latest travel regulations and government restrictions
Working towards nationally recognised qualifications (Cert 3 & 4 in Travel)
All about you:
Experience working towards and achieving sales targets and KPI's
Have a passion for customer service
Comprehensive computer skills and the ability to confidently learn new computer systems
You're ambitious, highly motivated and an efficient organiser
You have exceptional attention to detail and love problem solving
Enjoy uncapped earning potential – the more you sell, the more you earn – Current AVG earnings for new consultant $98,997 plus super and penalties
Travel discounts including family and friends, health and wellness discounts (myBenefits), access to internal 24/7 gym
Brightness of future - career opportunities in a network of brands and businesses across the global
Monthly awards nights, social team building events, and opportunity to attend global conference (Bali 2023)
Acquire nationally recognised qualifications – Cert 3 and 4 in Travel
Access to a world-class Employee Assistance Program for staff and family
We proudly support and advocate responsible travel, positive diversity practices, empowered giving, and conservation of natural resources and sustainability - Yep, our hearts are big, mushy and green.
Thank you and hold tight, you will now be directed to our Apply Portal to complete your application
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