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Discova Educational Travel (DET) Sales Executive

  • Hanoi, Vietnam, Ha Noi, Vietnam
  • Ho Chi Minh City, Vietnam, Ho Chi Minh City, Vietnam
  • Discova
  • Full time

Discova Educational Travel (DET) Sales Executive

About Us
The Discova brand was launched in July 2019 and is the newest brand in the Flight Centre Travel Group family of brands.  The merger of Buffalo Tours in Asia and Olympus Tours in the Americas created a global DMC business with more than 20 years experience in delivering amazing travel experiences to our customers. With a purpose to connect people and places with a world of possibilities, we are the travel people who work globally, live locally and go the extra mile to help our partners extend their reach.

About the Opportunity

As part of the DET Sales team, you are responsible for providing sales and marketing support to our high performing DET team. As a team, you will create, sell and operate experiential education and community-based tourism products in Discova’s destinations. You are passionate and committed to achieving Discova’s purpose of “opening doors to a world of possibilities”, by ensuring our products benefit the communities we work with through poverty reduction, job creation and natural and cultural preservation. At the same time, these products enable life-long learning outcomes for visiting student groups and enhance their world both personally and academically/professionally.

Your main responsibilities are:  

  • Communicate timely and accurate information on DET programmes to enhance overall customer and agent satisfaction.
  • Accompany and facilitate DET groups as required to maintain high degree of product knowledge and assess future opportunities.
  • Ensure all bookings are properly set up for a confirmed group before handing over to DET Operations team.
  • Assist in research, identifying and developing products/relationships suitable to specific DET markets and opportunities.

About you

The Essentials:

  • A degree in tourism and hospitality is an advantage.
  • Fluency in both written and spoken English is required.
  • Advanced understanding of the sales region and outdoor activity safety knowledge and skills is desirable.

The Attributes:

  • Outstanding sales skills with a strong customer care focus.
  • Excellent organisational skills with the ability to be flexible and implement change when needed.
  • A love of people, the environment, and educational travel that brings meaningful experiences to a range of stakeholders.
  • Excellent communicator to a diverse range of people (customers, suppliers, team members, leaders).
  • High attention to detail.
  • Able to work under pressure and juggle multiple tasks, and comfortable with working outside office hours when required.
  • Willing to travel on business when required.
  • Personally aligned with Discova’s company purpose and values.
  • Proficiency with Microsoft Office applications and Discova’s systems would be an advantage.

Finally, if you are successful, you will find out that working with Discova is more than just a job. To be part of the Discova family is to be in your element. We offer an exciting career progression globally and a fantastic and supportive team culture and social events that are the envy of the industry.
Get in touch now and Discova a world of possibilities!

 

 

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