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EUC Engineer

  • New Malden, Greater London, United Kingdom
  • Wimbledon, Greater London, United Kingdom
  • ETS
  • Full time

Flight Centre Travel Group is looking for an EUC Engineer. 

 

The Role:

The EUC Engineer role is crucial to the build and support of End User Compute services across Enterprise Technology Services (ETS). The EUC Engineer has a specialised knowledge in EUC technologies and enjoys solving problems. The EUC Engineer keeps up to date with the latest developments and trends in the industry and reports to the Engineering Lead for End User Compute. The role will include a mix of responsibilities between general BAU support as well as providing expert knowledge and experience on small to large projects across the EUC pillar.

 

Responsibilities:

  • Administration and Management of the following applications and services
    • MS Intune, Kace, Endpoint Manager and other MDM MAM platforms
    • Microsoft and Citrix Virtual Desktop
    • End user experience monitoring
    • Print, PC, Macs, thin clients, video conference and other device hardware management
    • Software asset management
  • Ensures systems, solutions, and policies are thoroughly maintained and documented 
  • Identifies & implement optimization and automation opportunities 
  • Analyses existing EUC systems and operations and develops preventative maintenance strategies 
  • Offers 3rd level support to implemented solutions 
  • Works with vendors to resolve incidents when appropriate 
  • Plans, schedules and monitors work to meet time and quality targets. 
  • Facilitates collaboration between stakeholders who share common objectives. 
  • Selects appropriately from applicable standards, methods, tools and applications. 
  • Understands the importance of security to own work and the operation of the organisation.
  • Seeks specialist security knowledge or advice when required to support own work or work of immediate colleagues. 
  • Communicates complex information to a non-technical audience

 

Experience and Qualifications:

  • Modern Desktop Administrator Associate Certification
  • Minimum 2 years Administrator/Engineer experience in an M365 environment 
  • Experience with Azure AD
  • Microsoft Modern Endpoint Management (Windows 10, Intune, AutoPilot, SCCM Co-Management, Enterprise Mobility, iOs and Android)
  • PowerShell experience is a plus, including experience with M365 admin modules 
  • Experience with VDI Technologies including Citrix Cloud
  • Experience with application packaging.

 

What we offer:

  • Rewards platform, cash health plan, travel discounts, in-house financial 
  • Employee share plan 
  • Consistently recognised externally as a ’Great Place to Work’  
  • Fun, social, egalitarian culture with focus on ownership and responsibility 
  • Global career opportunities in a network of brands and businesses 
  • Ongoing training and professional development 
  • Hybrid working model 
  • Proud Corporate Social Responsibility platform through the Flight Centre Foundation, Responsible Travel Charter, and Brighter Futures programs 

 

This is a fantastic opportunity for the right candidate. If you'd like to start your career with one of the world's leading travel companies, apply today. 

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, gender identity, sexual orientation or age.

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