Event Coordinator

Do you have a passion for challenge and achievement, a thirst for knowledge, and a desire to build your career in the dynamic world of event management? 
 
If so, this role might be for you!  FCM Meetings & Events is growing!  We’re looking for an Event Coordinator in New York. 
 
At FCM Meetings & Events, we have worked hard to earn our position as a leading event management agency.  We offer rewarding long-term career opportunities for all team members across our global offices. 
 
Why work at FCM Meetings & Events? 
 
Our people are at the heart of everything we do, from creation to delivery of inspiring event experiences and programs.  We care for our colleagues’ health and well-being, their personal and professional development, and their financial security. 
 
We believe our people should be part of an organization with clear pathways to career growth, an exciting future, and a supportive working community.  Promotion and transfer from within will always be our first choice.   

You will be responsible for:  
 
Registration Management 

• Assist the Event Lead in the build and maintenance of the event registration website,
• mobile app and virtual event platforms.
• Manage the delegate registration experience by managing the event email inbox or
• live chat bots.
• Utilize the registration platform to create and manage event reports such as rooming
• lists, transfers manifest, and dietary details for the seamless execution of the event

Event Management 

• Assist the Event Lead in correct systems and processes from the outset to ensure error
• free event management.
• Support the Event Lead in maintaining accurate files & meeting critical path
• milestones, especially attrition and cancellation deadlines as per signed contracts.
• Assist Event Lead with any logistics deliverables for pre, onsite and post event

Communication 

• Maintain effective and customer focused communication with all stakeholders. 
• Respond to all clients and delegate inquiries professionally and within the agreed timeframes and ensure client satisfaction with the response. 

Administrative

• Assist with both per event admin tasks and business related tasks to keep the business operating.

Training 

• Participate in the available training opportunities, directed by your Business Leader. 
• Have competency, growth & development top of mind at all times. To take interest in individual "Brightness of Future".

On average, an Event Coordinator is brought onsite to events 1-3 times a year. The main purpose of this job is to support the team from the office. Based on client and position this could vary.

Experience & Qualifications:

• Bachelor’s Degree in marketing, communications, hospitality, business, or related field preferred or an equivalent combination of education and experience will be considered in lieu of a degree.
• Experience in a service-oriented industry with a focus on building and maintaining strong relationships. Internships/industry-related experience. (not required but preferred)
• Working knowledge of Microsoft programs such as Word, Excel, PowerPoint, etc. Event Management Software: Cvent or similar (not required but preferred)
• A knowledge of all major suppliers and relevant MICE products/destinations. (not required but preferred)

Work Perks! - What’s in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture.  We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

• Enjoy the freedom and flexibility of a hybrid work structure that combines both remote and in-person work.
• Have fun: At the heart of everything we do at FCTG is a desire to have fun.
• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
• Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
• Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
• Personal connections: We are a big business founded on personal relationships.
• A career, not a job: We offer genuine opportunities for people to grow and evolve.
• We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
• Giving Back: Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures programs supporting nominated charities through Workplace Giving, Volunteering and Fundraising. 

Benefits Include: 

• Travel perks/discounts. 
• Health & Wellness Programs and Employee Financial Wellness Services 
• Generous paid-time-off policy  
• Diversity & Inclusion initiatives 
• Benefits include vision, medical, and dental 
• Employee Assistance Program 
• 401K program with partial match
• Employee Share Plan 
• Ongoing training and professional development 

If this sounds like the opportunity you have been waiting for and you would like to be part of our award-winning culture then APPLY NOW!

Location – New York, NY

All qualified candidates are encouraged to apply; however, priority will be given to those located in Greater New York.

We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

The role can be performed onsite, remote or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.

Any offer of employment in the USA that would require you to attend an office location or company event is contingent upon providing proof of Covid-19 vaccination prior to your start date, subject to approved medical and/or religious exemptions, in accordance with applicable law.

FCTG USA is an affirmative action-equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success! Please contact careers@us.flightcentre.com if you need any assistance.