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Expert Travel Consultant - Stage, Screen & Sports - Southwark

  • Southwark, Greater London, United Kingdom
  • Corporate Traveller
  • Full time

An exciting opportunity has opened in our Stage Screen and Sports team, located in Southwark. This team specialises in media, production, sport and entertainment and is growing rapidly. An experienced travel manager ideally with experience in these specialist divisions is preferred.

The Role:

  • To provide an unrivalled, dedicated and expert service to our portfolio of customers.
  • Proactively managing a portfolio, ensuring that value is shown at every possible opportunity and always acting within our One Best Way and with our customers’ best interest in mind.


Accountabilities:

Customer Service: Offer exceptional, bespoke and proactive customer service to all CT customers.

Retention: Never lose a client through service or price. Strong working relationship with Business Development Managers and Account Managers to ensure all customers receive a bespoke and proactive service.

Profitability: Continuously look for better fare opportunities to maximize customer savings and margin. Keep up to date with fare details, airline information and incentives.

Productivity: Maximise turnover by growing portfolio. Work with the Business Development Managers to increase new business and smooth implementation.

Experience/Qualifications:

Minimum of 2 years’ experience as a travel consultant - Essential

Experience using a GDS (Amadeus preferably) - Essential

Extensive Fares knowledge - Desirable

Customer Service experience – Essential

Experience with entertainment travel - Desirable

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