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FCM Admin Onshore Assistant Manager

  • Flexible, Greater London, United Kingdom
  • Flight Centre Travel Group
  • Full time

We are looking for a passionate individual to line-manage the FCM Admin stream within the Corporate Admin Function.

This person is responsible for ensuring the team is supported and set up to succeed, that we get through the necessary volume of work in the desired time frame and that we communicate progress to relevant stakeholders. This is also a 'hands on' role that requires an excellent knowledge and understanding of systems, processes and how consultants operate.

This role provides administrative support to enable our corporate brands to function effectively in the best interests of our customers, minimising financial risk and to free up our selling staff from time-consuming administrative tasks. This person is also responsible for auditing the failed transactions and UA’s and communicating back a succinct summary of training needs and/or proposed system improvements to help reduce the volume of admin tasks needed. This audit and report is expected once a month.

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