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FCM - Corporate Travel Agent - Virginia, US

  • Virginia, United States
  • FCM
  • Full time

This role will have you arranging domestic and complex international travel for busy executives including air, car hotel and ground transportation.

Before you begin your role, you will spend one to two weeks training remotely. Once you have completed your training, our new hires participate in a week of comprehensive classroom style training. This program will boost your knowledge, train you on contract airfares and sharpen your Sabre skills. Our corporate travel agents handle the air, car, rail and ground transportation bookings as well as the ticketing, changes and the exchanges, our Learningcurve Training Program will help to prepare you with the necessary skills to be successful.    

You will also need to offer exceptional customer service to satisfy our business traveler’s needs. We encourage our Corporate Travel Agents to study the travel polices of our corporate accounts and develop a relationship with them so, essentially, when our valued business travelers have the need for business travel arrangements, they rest assured that their business travel needs are in the hands of a dedicated team of Corporate Travel professionals they trust and are on a first name basis with.  

Our business hours are 8:00 AM to 8:00 PM, Monday – Friday.

A typical schedule will include 40 hour work week with five 8 hour shifts. Be prepared to work an evening shift until 8:00 PM once or twice a week.

What You Will Need:

  • Experience in Corporate Travel highly desirable    
  • Sabre skills preferred 
  • Experience with complex international fares strongly recommended
  • Experience with complex ticketing & exchanges is preferred
  • Professional & service-oriented mentality
  • Impeccable business acumen
  • High attention to detail
  • Geography and international destination knowledge is necessary.
  • Must have the ability to effectively multi-task while maintaining professional rapport with corporate clients.
  • Candidates should possess decisive and successful problem solving skills. 
  • Strong written communication, interpersonal and organizational skills
  • Skilled in usage of a personal computer and various software packages 

What FCTG USA can offer you:

    • Strengths based culture
    • Fun and flexible work environment
    • Relaxed dress attire
    • Global career opportunities in a network of brands and businesses
    • Ongoing training and professional development
    • In-house travel planner to book discounted hotel & air
    • National/International Award Nights
    • Diversity & Inclusion initiatives
    • Benefits including vision, medical, and dental after one full month of employment
    • 401K program
    • Generous paid-time off policy 
    • Free and confidential access to our in-house financial advisor (401K, Stock Plan)
    • Life Insurance, Short/Long-Term Disability, Employee Assistance Program, Health Advocate and MD Live
    • Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures program supporting nominated charities through Workplace Giving, Volunteering and Fundraising.
    • Employee giving program
    • Annual Charity Trip
    • Office Environmental Program
    • 1 Volunteer Day per Calendar Year

#LI-REMOTE

Location: Virginia, US

FCTG USA is an affirmative action-equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success! Please contact careers@us.flightcentre.com if you need any assistance. 

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