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FCM, Inside Account Manager

  • New South Wales, NSW, Australia
  • FCM
  • Full time

FCM is currently recruiting an Inside Account Manager to drive customer profitability, retention and growth.
You will be perfect for the role if you have a focus on delivering customer value and best practice travel programs  to increase and optimise the number of services provided to our customers.  

This role involves:

  • Identifying  opportunities for value added sales into existing customer base.
  • Identify opportunities for growth.
  • Engage with internal stakeholders to deliver value to customer
  • Keeping our customers informed of latest FCM products & services
  • Analyse customer data and trends and deliver opportunities through analysis

Skills and Experience needed in this role:
  • Travel Manager and TMC Experience necessary (minimum 3 years) - account management experience desired.
  • Proficient user of Microsoft products, particularly Excel and PowerPoint. Ability to use GDS (Sabre) is desirable
  • Demonstrated ability to build relationships
  • Ability to articulate knowledge about products, services and value proposition to customers

What’s in it for you?
  • Travel discounts, in-house financial and health services, access to internal 24/7 gym
  • Global career opportunities in a network of brands and businesses
  • Ongoing training and professional development
  • Fun and flexible work environment
  • Proud Corporate Social Responsibility platform through the Flight Centre Foundation, Responsible Travel Charter, and Brighter Futures programs
Closing date: May 07, 2021

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