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FCM - Travel Manager/Assistant Team Leader - Sydney NSW

  • New South Wales, NSW, Australia
  • FCM
  • Full time

About the Opportunity

FCM Future Team Leader/Assistant Manager - Sydney

Are you looking for a new challenge? Are you looking to take the next step in your leadership pathway? 

FCM Travel service offering is simple; we provide our clients with the simple, cost-effective answers to business travel management through a highly personalised services tailored to meet our client's individual requirements. Our ideal candidate will have a minimum of 2 years travel consulting VIP experience along with buckets of ambition and an insatiable appetite for making solid relationships and delivering impeccable service.

What you'll be doing:

  • Assisting Team Leader with motivating and maintaining the spirit of your team
  • Supporting your Team Leader with the vision and focus of your team
  • Consistent sales performance (transferring above cost of seat)

Assisting and supporting your team leader in all aspects of the FCM Travel business environment; including:

  • Customer service and satisfaction
  • Implementation and adherence to the FCM daily, weekly and monthly systems
  • Achievement of financial results and KPI's
  • Facilitating ongoing training for all team members
  • Nurturing team members development
  • Caretaker role in Team Leader absence
  • Maintaining communication between team members
  • Maintaining an overall positive office environment
  • Required to attend yearly ATL Conference and FCM 1/2 year and AU Ball Ceremonies and Balls.

What you'll need:

  • Leads by example
  • Be approachable
  • Attentive to staff and client needs
  • Ability to motivate others
  • Embrace company philosophy, values and change  
  • Maintain consistent sales figures/goals
  • Excellent communication skills
  • Flexible work hours and availability
  • Ability to manage change
  • Exceptional customer service
  • Ability to handle high volumes of business
  • The drive, determination and focus to co-lead a successful business
  • Sound Business Acumen
  • 100% belief in and commitment to the FCTG systems and philosophies
  • Minimum 2 years experience in International Travel Sales
  • Proven sales ability with consistent figures

If you understand the value of being your client’s travel expert by providing exceptional, tailored customer service, then consider FCM Travel and apply now! 

 

Apply Now

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