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Finance Support Specialist- Sydney

  • New South Wales, NSW, Australia
  • Flight Centre Travel Group
  • Full time

The Travel Group is the Land division of Flight Centre Travel Group.

If you have been an Accounts Payable Specialist or a Travel Consultant previously and would like to use your fantastic customer service skills to step up into our "FBI AGENT- Finance Booking Specialist" role, then look no further and apply below.

The Finance Booking Support Specialist primarily responsible for smooth booking integration from Helio to Atlas and query management from internal and external stakeholders. This involves but is not limited to on time response to supplier/customer queries, master data creation/amendment/termination, profit (margin) and other associated queries. The Specialist will also focus on process improvements and efficiency initiatives. 

Benefits provided

  • Fun and flexible work environment
  • Ongoing training and professional development
  • Global career opportunities in a network of brands and businesses
  • Travel discounts, employee share scheme & in-house financial and health services
  • Proud Corporate Social Responsibility platform through the Flight Centre Foundation + loads more

About the brand on offer

The Travel Group comprises brands such as Global Touring (Topdeck and Backroads), DMC Ground Operations and Hotels, as well as internal procurement and distribution businesses – The Travel Junctions.

We have a Global Shared Services area for Transactional Finance functions – Accounts Receivable, Accounts Payable, Finance Booking Support, Robotics and Automation team, with teams of 30+ people based in Brisbane and Sydney, supported by offshoring team based in Jakarta.

Finance Support area is the centralised point for SMEs with booking handling from Helio to Atlas, master data management. As a centralized Finance Booking Support team, we provide assistance regarding the resolution of any finance issues that may arise for our stakeholders and businesses we support.

The mission (accountabilities & capabilities)

  • Tier 2 Support
  • Business acumen
  • Business Management
  • Master Data Management 
  • Booking Integration Management 
  • Query and Stakeholder Management 
  • Partnering and Building Relationships
  • Problem solving and embracing change 
  • Highly developed customer service skills 

What you will bring to the mission (qualification & requirements)

  • Fluency in financial concepts
  • Ability to think ‘outside the box’ 
  • Proactive approach to challenges and opportunities
  • Diploma in Accounting/Finance /Commerce (desirable)
  • Travel Industry knowledge (desirable but not essential)
  • Ability to interpret statements, invoices and documentation
  • Excellent back-office system(s) knowledge of Reservation – Travelbox and Reservation Manager, ERP – Microsoft D365, BPM – PRIME, Microsoft office – Excel, Words, PowerPoints

If you would like to be part of this exciting new chapter with Flight Centre Travel Group (The Travel Group), then apply today!

This fantastic role will be based out of our CBD, George Street (Sydney) office.

Your assignment awaits........


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