About The Opportunity
This role looks after customer training for our FCM clients. You will form a key part of new customer onboarding by training them on their online booking tools and coordinating training throughout the region. You will also provide a range of supporting material to aid proficiency and drive online booking adoption.
With the constant introduction of new technology, it is important to keep our customers up to date with change. As such, the role holder will constantly review and update existing material and explore emerging digital learning options, to develop self-learning options and boost uptake.
The role will look after all aspects of the day-to-day training of FCM clients. This includes:
Experience & Qualifications
*You must meet one of these two criteria. If you have no training experience you must be able to demonstrate an ability to deliver complex information clearly and concisely.
Work Perks! - What’s in it for you:
FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.
Location -Remote, Canada
If this sounds like the opportunity you have been waiting for then APPLY NOW.
The role can be performed onsite, remote or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.
This position may be performed remotely anywhere within Canada in accordance with the company’s Remote and Flexible Work Policy except for the province of PEI
We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.
Our number one philosophy? Our people. Flight Centre Travel Group’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.
We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at email@example.com
Thank you and hold tight, you will now be directed to our Apply Portal to complete your application
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