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GLS Global Partnerships Senior Contract Manager– Remote, USA

  • Virtual - USA, United States
  • Flight Centre Travel Group
  • Full time

GLS Global Partnerships Senior Contract Manager– Remote, USA

Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia has company-owned leisure and corporate travel business in 23 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia. FCTG also operates a global corporate travel management network, which extends to more than 90 countries through company-owned businesses and independent licensees. The company opened its first leisure travel shop in Sydney, Australia in 1982 and listed on the Australian Securities Exchange in 1995.  Our purpose is to “open up the world for those who want to see”. Every day, we give people all around the world the opportunity to experience something really amazing – travel!

To learn more about Flight Centre Travel Group please click HERE

About The Opportunity

Develop and implement strategy for global 3rd party, Car, DMC and Connectivity platforms that aligns with stakeholder requirements and the Leisure Procurement business. Manage and enhance supplier relationships and agreements with a goal of improving returns to the FCTG business via increased available margins, override returns and product sales across all business units (Leisure and Corporate).

Key Responsibilities

  • Identify opportunities for 3rd party partnerships to supplement FIT Procurement range and strategy
  • Expand global Car portfolio in line with Procurement strategy
  • Deliver competitive and unique Product that meets stakeholder requirements
  • Secure profitable commercial agreements
  • Maximum Margin / Overrides / SLA
  • Achieve and exceed budgets for 3rd Party procurement
  • Identify opportunities to improve existing commercial agreements
  • Proactive data analysis and reporting of trends to identify opportunity
  • Deliver improved efficiencies to drive increased sales and sustainable contracting methods
  • Identify opportunities for 3rd party partnerships to supplement FIT Procurement range and strategy
  • Expand global Car portfolio in line with Procurement strategy
  • Deliver competitive and unique Product that meets stakeholder requirements
  • Secure profitable commercial agreements
  • Maximum Margin / Overrides / SLA
  • Achieve and exceed budgets for 3rd Party procurement
  • Identify opportunities to improve existing commercial agreements
  • Proactive data analysis and reporting of trends to identify opportunity
  • Deliver improved efficiencies to drive increased sales and sustainable contracting methods
  • Negotiation and Supplier management
  • Technical, financial and commercial acumen
  • Maximum Margin / driving Overrides / SLA
  • Maximise access to all available rate types
  • Availability of product
  • Implement & deliver GLS Collection
  • Speed to market
  • Build relationships with supplier partners and identify new opportunities
  •  Deliver globally a consistent approach to 3rd Party procurement
  • Identifying key internal and external partners
  • Working collaboratively alongside the Procurement (Leisure &  Corporate) disciplines
  • Maximise coop support
  • Customer service focused meeting and delivering on all needs for Global Selling Partners
  • Clear communication strategy in place
  • Provide relevant and timely communicates to internal stakeholders on 3rd Party
  • Coordinate projects and communication across each discipline globally

Experience & Qualifications

  • Interpret financial management reports
  • Develop budgets and financial targets
  • Achieve agreed financial targets
  • Develop structured approach and framework for resolving key business problems
  • Apply problem-solving frameworks and use appropriate analytical tools
  • Present clear recommendations to senior management
  • Actively works to overcome obstacles
  • Proactively identify key stakeholder groups
  • Seek input from stakeholders and respond to stakeholder queries
  • Clearly communicate key business outcomes with stakeholders
  • Demonstrate detailed knowledge of travel industry and Flight Centre business
  • Extensive wholesale experience
  • Develop and implement plan for globally managing supplier partners in accordance with overall product strategy
  • Provide guidance and strategy for supplier management
  • Set targets for all disciplines (financial and non-financial)
  • Monitor PM's portfolio performance on a regular basis
  • Identify, communicate and manage resolution of key issues with key stakeholders and team members
  • Support and effectively present coherent, well-structured negotiating positions to team
  • Strong collaborator
  • Build long-term relationships with negotiating partners
  • Recognizes when planned outcome is not possible and appropriately applies settlement strategies to achieve goals
  • Develop and implement plan for globally managing supplier partners in accordance with overall product strategy
  • Provide guidance and strategy for supplier management
  • Set targets for all disciplines (financial and non-financial)
  • Monitor PM's portfolio performance on a regular basis
  • Identify, communicate and manage resolution of key issues with key stakeholders and team members
  • Deep understanding of GLS business model
  • Demonstrated ability to improve FCTG profit through supplier negotiations

Experience in supplier relations

Work Perks! - What’s in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture.  We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

  • Enjoy the freedom and flexibility of a hybrid work structure that combines both remote and in-person work.
  • Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
  • Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
  • Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
  • Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
  • Personal connections: We are a big business founded on personal relationships.
  • Diversity, Equity & Inclusion
    • Diversity Day: paid leave to observe holiday or cultural celebration of your choice Annual Charity Trip
    • DEI education
    • Commitment to fair practices such as regular equity assessments and inclusive recruitment protocols
  • A career, not a job: We offer genuine opportunities for people to grow and evolve
  • We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
  • Giving Back: Proud Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising
    • Employee giving program
    • Office Environmental Program
    • 1 Volunteer Day per Calendar Year

Benefits Include:

  • Generous remuneration structure
  • Travel perks/discounts.
  • Health & Wellness Programs and Employee Financial Wellness Services
  • Generous paid time off policy 
  • National/International Award Nights and Conferences
  • Benefits including vision, medical, and dental
  • Employee Assistance Program
  • 401k program with partial match
  • Employee Share Plan
  • Global career opportunities in a network of brands and businesses

Location – Remote, USA

#LI-REMOTE

The role can be performed onsite, remote or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.

If this sounds like the opportunity you have been waiting for and you would like to be part of our award winning culture then APPLY NOW.

Travel is booming once again,  and our roles are being filled quicker than a nonstop from London to New York.  We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

Our promise is to provide an environment with equality of respect, dignity and opportunity for all our employees.  We value an inclusive and supportive workplace which truly reflects the diversification of our society.  Flight Centre Travel Group is committed to providing a barrier-free pathway throughout our recruitment selection process.  If you require accommodation because of a disability at any stage of our hiring process, please let us know in advance by contacting our Recruitment Team at fccareers@flightcentre.ca

FCTG USA is an affirmative action-equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success! Please contact careers@us.flightcentre.com if you need any assistance. 

Apply Now

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