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GOGO Vacations - Business Development Manager - Remote, US

  • Virtual, Arkansas, United States
  • GOGO Vacations
  • Full time

 

Business Development Manager

We are seeking 3 Business Development Managers. Successful applicants must meet the below work location criteria.

1. Northeast - remotely based in Northern New Jersey, New York City, Westchester County, NY, New York City, or Fairfield County, CT

2. Mid-West - remotely based in either Minneapolis (MN), Milwaukee (WI), Chicago (IL), Cincinnati (OH), Columbus (OH), Cleveland (OH) or within a 1-hour drive of any of these cities.

3. Texas -  remotely based in either Dallas or Houston, (TX) or within a 1-hour drive of Dallas or Houston, Texas

The GOGO Vacations Business Development Manager (BDM) is a highly motivated individual whose role involves owning our ever-changing business client relationships.  The primary focus of this role is to work within your geographic territory to develop and grow new and existing relationships, achieving annual business year over year growth while constantly working to improve the overall customer experience. 

The role will possess expert knowledge of the North American travel industry landscape including both business to business and business to consumer travel distribution models as well as knowledge of the vacation products and destinations which we sell.  Expert knowledge of our company value propositions, sales operations and brand offerings will lead to the successful placement and growth of account business.  The role will require a high degree of flexibility in day to day operations, thinking “outside the box”, possessing the ability to plan while also the ability to adjust and adapt to a constantly changing environment.  Key to this role will be working with internal cross-functional teams (executive, sales engagement, sales operations, marketing, product and support teams) while delivering on year over year growth across their territory.

Duties and Responsibilities

Account Relationship Management

  • To hold regular client visits or communications within existing territory for client relationship development and maintenance with the goal of increasing annual year over year sales production.
  • To conduct in-person and virtual sales calls across your territory.
  • To participate/negotiate and implement account marketing/co-operative activities and opportunities along with account contracts (where applicable).
  • To attend social and business events for business development and client relationships with the goal of improving year of year annual sales production.
  • To ensure customer service resolutions with challenges that arise while working hand in hand with sales operations.

Communication and Motivation:

  • To provide a regular updates of territory sales and to identify new client opportunities as required.
  • To attend meetings as required with the sales team.
  • To attend meetings as required with operational teams as required.

Reporting and Administration:

  • To deliver sales activity reports and sales summary reports to the sales leadership team as required.                              

Branding and Collateral:

  • To prepare and provide accounts (virtually or in person) on a weekly/monthly or ad hoc basis with written materials such as but not limited to sales production reports, account business development plans and marketing plans (including co-operative opportunities)

General:

  • Complete Salesforce activity requirements as required.
  • To be an enthusiastic participant in team meetings by offering new ideas as well as proactive responses and solutions to challenges.
  • Actively develop industry-specific and specialized knowledge within the travel industry to be a source of information for accounts and sales team alike.
  • Contribute to the profitability of GOGO Vacations by providing efficient account growth, support and customer service.
  • To undertake administrative or general office duties as delegated by sales leadership team.
  • To embrace GOGO Vacation’s Company Philosophies and the GOGO Vacations Service Agreements.
  • Promote effective communication ensuring accuracy of brand and account related materials while using discretion with confidential company information.
  • To be open and accepting of Company and Industry change.

Requirements: 

  • Must live within 1 hour’s drive of a US International airport.
  • Bilingual is a plus (Spanish and English).
  • Exceptional written, verbal and public speaking communications skills.
  • Bachelor's degree or equivalent in related field.
  • 5+ years’ experience in sales, with a preference in travel customer relationship management experience
  • Experienced with and functional knowledge of Salesforce, Microsoft Office products including Excel, Outlook, PowerPoint and Word.
  • Travel is a required and an integral part of this role with a minimum of 50% monthly travel (domestically or internationally).
  • Strong financial acumen.  Including analysis, preparing, reviewing and making financial recommendations.
  • Proficient with the use of social media platforms (Instagram, Twitter and Facebook).
  • Experienced in negotiating.
  • Self-starter, resourceful and thrives in a dynamic, fast-paced environment.
  • Adept at working from home, a private area to work from free of interruptions.
  • Internet at home: Cable internet preferred. Speeds need to be minimum 75 mbps download and upload speeds. (To check your internet speed, go to http://www.speedtest.net/). We do not support dial-up or Satellite connections.
  • Phones:  Mobile.  We support a BYOD (bring your own device), mobile phone plan and will provide you with a number and cover monthly service costs.

Benefits Include:

  • Generous remuneration structure
  • Travel perks/discounts.
  • Health & Wellness Programs and Employee Financial Wellness Services
  • Generous paid-time off policy 
  • National/International Award Nights and Conferences
  • Diversity & Inclusion initiatives
  • Benefits including vision, medical, and dental
  • Employee Assistance Program
  • 401k program with partial match
  • Employee Share Plan
  • Global career opportunities in a network of brands and businesses
  • Ongoing training and professional development
  • Fun and flexible work environment
  • Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures program supporting nominated charities through Workplace Giving, Volunteering and Fundraising.
    • Employee giving program
    • Annual Charity Trip
    • Office Environmental Program
    • 1 Volunteer Day per Calendar Year

Any offer of employment in the USA that would require you to attend an office location or company event is contingent upon providing proof of Covid-19 vaccination prior to your start date, subject to approved medical and/or religious exemptions, in accordance with applicable law.

Although this position is fully remote, you will be expected to attend meetings, trainings, and events at an FCTG location once our return to the office plan is announced. 

Location – Remote, USA 

This position may be performed remotely anywhere within the United States except the State of Colorado

The role can be performed onsite, remote or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.

If this sounds like the opportunity you have been waiting for and you would like to be part of our award winning culture then APPLY NOW.

Travel is booming once again,  and our roles are being filled quicker than a nonstop from London to New York.  We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

FCTG USA is an affirmative action-equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success! Please contact careers@us.flightcentre.com if you need any assistance. 

Apply Now

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