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GOGO Vacations - Field Sales Specialist, Remote US

  • Virtual, Arkansas, United States
  • GOGO Vacations
  • Full time

 

Position Title:  Field Sales Specialist

The GOGO Vacations Field Sales Specialist  is a highly motivated individual whose role involves owning our ever-changing client business and relationship development.  The primary focus of this role is to work with our customers across the country while also supporting the BDM team members nationwide. The primary goal of this role is annual business growth year over year through our GOGO Vacations field sales team.  The role will possess knowledge of the North American travel industry landscape including both business to business (B2B) and business to consumer (B2C) travel distribution models as well as knowledge of the vacation products and destinations which we sell.  Expert knowledge of our company value propositions, our sales operations departments and company offerings; will lead to the successful fulfillment of this role.  The role will require a high degree of flexibility in day-to-day operations, thinking “outside the box”, possessing the ability to plan while also the ability to adjust & adapt to a constantly changing environment.  Key to this role will be working and collaborating with cross-functional teams (sales engagement team, sales operations, marketing, product and support areas).

Customer Relationship Management

  • Email management and support of our main GOGO BDM email inbox
  • Managing all new travel agency set up and registration
  • Managing, validating, and registering new advisor registration requests
  • Provide virtual system training with customers as directed
  • As needed attend social and business events for the purpose of business prospect and development and client relationships with the goal of obtaining new business
  • To resolve customer service challenges while working hand in hand with sales operations on resolution

Communication, Reporting, Administration & Implementation

  • Adhering to all company Salesforce requirements
  • To participate in internal company calls and webinars as required
  • To provide a weekly updates/reports of business progress
  • Actively develop industry-specific and specialized knowledge within the travel industry to be a source of information for accounts and sales team alike 

Requirements

  • Bachelor's degree and/or 5 years’ experience in sales, with a preference in the travel industry
  • Exceptional written and verbal communications skills.  Bilingual a plus, English and Spanish
  • Experienced with Salesforce, Microsoft Office products (Word & PowerPoint) and Social Media platforms
  • Self-starter, resourceful and thrives in a dynamic, fast-paced environment
  • To undertake administrative or general office duties as delegated by the executive leadership team
  • To embrace Flight Centre Travel Group USA Inc.’s Company philosophies and the GOGO Vacations Service Level Agreements
  • To be open and accepting of Company and Industry change
  • To provide information (market intelligence) collected from clients, suppliers, and others which assist executive leadership in making informed decisions about the business
  • Promote effective communication ensuring accuracy of brand and account related materials while using discretion with confidential company information
  • Adept at working from home, a private area to work in free of interruptions
  • Internet: Cable internet preferred. Speeds need to be minimum 5 Mbps download speed and 2 Mbps upload speed. To check your internet speed, go to http://www.speedtest.net/.  We do not support dial-up, Satellite connections, or Wifi (e.g. 5G LTE) connections.

Benefits Include:

  • Generous remuneration structure
  • Travel perks/discounts.
  • Health & Wellness Programs and Employee Financial Wellness Services
  • Generous paid-time off policy 
  • National/International Award Nights and Conferences
  • Diversity & Inclusion initiatives
  • Benefits including vision, medical, and dental
  • Employee Assistance Program
  • 401k program with partial match
  • Employee Share Plan
  • Global career opportunities in a network of brands and businesses
  • Ongoing training and professional development
  • Fun and flexible work environment
  • Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures program supporting nominated charities through Workplace Giving, Volunteering and Fundraising.
    • Employee giving program
    • Annual Charity Trip
    • Office Environmental Program
    • 1 Volunteer Day per Calendar Year

Any offer of employment in the USA that would require you to attend an office location or company event is contingent upon providing proof of Covid-19 vaccination prior to your start date, subject to approved medical and/or religious exemptions, in accordance with applicable law.

#LI-REMOTE

Location – Remote, USA 

The role can be performed onsite, remote or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.

This position may be performed remotely anywhere within the United States except the State of Colorado

We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

Our number one philosophy? Our people. Flight Center Travel Group USA’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com

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