Job Title:           Post Group Sales Consultant

Department:     Groups

Location:           Remote/Virtual 

Reports To:       Team Leader 

JOB DETAILS:

Finalize Group Departures

This includes but is not limited to updates to room blocks, rooming lists, transfer details, identifying amenities that the group will qualify for, tracking, reporting, and applying complimentary credits to the associated bookings.   Ensuring the PNL is reflected correctly in booking.

On Request Group Reservations

Clearing the on-request list for Softrip is an integral part of this job.  This requires pulling a report daily, requesting the rooms and or room nights from the hotel, updating the booking, notifying the Travel Agent of the status and if cleared reporting an updated room block to the hotel.  This task requires travel agent and supplier interaction and the ability to work with the Post Sales Pod handling the groups with on-request rooms.

Requirements:

• Ability to multi task
• Ability to take direction from multiple people
• Detail Oriented
• Ability to work effectively and efficiently
• Ability to create new processes
• Exceptional Customer Service Skills
• Thrive in working on a team and meeting goals
• Working knowledge of rates, mark-up and profitability
• Ability to excel with limited direction

Benefits Include:

• Generous remuneration structure
• Travel perks/discounts, Health & Wellness Programs and Employee Financial Wellness Services
• Generous paid-time off policy 
• National/International Award Nights and Conferences
• Diversity & Inclusion initiatives
• Benefits including vision, medical, and dental
• Employee Assistance Program
• 401K program
• Employee Share Plan
• Global career opportunities in a network of brands and businesses
• Ongoing training and professional development
• Fun and flexible work environment
• Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures program supporting nominated charities through Workplace Giving, Volunteering and Fundraising.
• Employee giving program
• Annual Charity Trip
• Office Environmental Program
• 1 Volunteer Day per Calendar Year

Important information about our application process:

Any offer of employment in the USA that would require you to attend an office location or company event is contingent upon providing proof of Covid-19 vaccination prior to your start date, subject to approved medical and/or religious exemptions, in accordance with applicable law.

Location: Remote, US

This position may be performed remotely anywhere within the United States except the State of Colorado.

Travel is booming once again,  and our roles are being filled quicker than a nonstop from London to New York.  We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

FCTG USA is an affirmative action-equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success! Please contact careers@us.flightcentre.com if you need any assistance.