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HR Advisor

  • Queensland, QLD, Australia
  • Flight Centre Travel Group
  • Full time

About the Opportunity – HR Advisor (with Injury Management focus)

An exciting opportunity has become available to join Flight Centre’s national HR team. This role will appeal to a motivated and highly driven HR Generalist who is looking to further their career within this exciting part of our global business. This HR Advisor role has a strong Employees Relations (ER) focus and will be responsible for driving the Injury Management (IM) function on a national level.

Based in the Brisbane Head Office at South Bank and reporting directly to the HR Operations Leader, the primary attention of this role is to provide proactive HR expertise and facilitate IM requirements for our people and leaders across Flight Centre Travel Group’s multiple brands and businesses. The role has an emphasis on coaching, developing and empowering business leaders on a variety of people-related matters. You will also work with the wider People+Culture team on key initiatives to improve employee engagement and retention.

Your knowledge and expertise mean you thrive on providing HR/IM advice and guidance to your businesses on policies, procedures and compliance requirements (such as employment contracts, Modern Award and EBA interpretation, and other relevant legislative instruments, Insurance and wage matters relating to physical and psychological workers compensation claims across each state). With a strong commercial focus and a real passion for people, you will effectively manage Injury claims, employee grievances, investigations, and conflict resolution processes within the business. The successful candidate will be able to demonstrate practical experience in managing all HR/IM functions within a fast-paced, high-volume environment.


Role requirements: 

  • Minimum 1 - 3 years’ experience in a similar HR/ER/IM role
  • Strong interpersonal skills and ability to build confident and effective relationships
  • Excellent communication and influencing skills 
  • Sound commercial focus to resolving ER/IM matters
  • Knowledge of national and state-based employment legislation, including (but not limited to) Fair Work Act and Bullying legislation, Modern Awards, Discrimination and Privacy legislation, and OH&S legislation
  • Demonstrated experience in successfully coaching leaders through complex performance management
  • Capability to co-ordinate and conduct formal investigations
  • Ability to identify, develop and run appropriate development forums on key HR topics
  • Previous demonstrated experience in injury management, workplace rehabilitation, allied health and/or in a position with a strong return to work focus    
  • Good knowledge of national and state-based workers compensation legislation
  • Demonstrated experience in successfully coaching leaders through the RTW process
  • Capability to conduct wage reconciliations
  • Excellent time management and organisational skills with the ability to work to deadlines

About the Benefits

  • Generous remuneration structure of $75 k to $85 k + super, negotiable based on experience
  • Travel discounts, in-house financial and health services, access to internal 24/7 gym
  • Global career opportunities in a network of brands and businesses
  • Ongoing training and professional development
  • Fun, flexible and inclusive work environment
  • Proud Corporate Social Responsibility platform

We're looking for people who care about supporting our business in delivering amazing travel experiences, so if that's you, we look forward to hearing from you. This role will give you a fantastic opportunity to continue to develop your existing HR skills and capabilities in a dynamic, fast paced and varied environment.  




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