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In Destination Experience Leader

  • Bali, Indonesia, Bali, Indonesia
  • Discova
  • Full time

In-destination Experience Leader 

Discova is searching for In-destination Experience Leader to join our highly motivated team. If you’re a natural born leader with strong communication skills and ambitious sales targets, and have an ability to adapt quickly and think strategically under pressure, we would love to get to know you!

About the Opportunity

As the In-destination Experience Leader, you will use your leadership experience to provide vision, inspiration and strategy to our in-destination teams and implement strategies as directed by the Country Manger. You will be responsible for driving growth of the destination teams by ensuring consistency in the sales process, assisting with product development, setting benchmarks and targets for sales performance, and establishing motivational reward and recognition systems for our sales teams. 

Your main responsibilities are:  

  • You will work with Country Manager and In-destination Experience Team Leaders to identify new partnership opportunities and sales channels to achieve growth in revenue.
  • Lead the one best way customer sales experience. 
  • Use your initiative to implement and fill gaps in the sales process, utilising the experts around you (e.g. L&D and Sales Focus Days).
  • Lead product development for key accounts and new business opportunities in conjunction with Host Team Leader and CMs.
  • Proactively develop product for key partners in line with destination trends.

About you
 The Essentials:

  • Minimum 3 years of experience in leading a high performing sales team.
  • A bachelor’s degree or a certificate in tourism and hospitality is an advantage.
  • Fluent in written and spoken English. A national language would be an advantage.
  • Proven track record in strong sales and excellent business acumen.
  • Demonstrated leadership and ability to foster teamwork, promoting diversity and inclusion.
  • You are a leader who implements their negotiating skills, motivation and creativity, and proactively grows sales in the business.

The Attributes:

  • Well-developed problem-solving skills.
  • Customer centric with commitment to high standards of service delivery.
  • High attention to detail and strong time/priority management skills.
  • Able to work independently as well as in a team environment.
  • Comfortable with a flexible rotating roster that may include late nights, weekends, and early mornings.
  • Easily adapt to uncertainties/changing priorities and able to remain calm under pressure.
  • Willing to travel on business when required. 
  • Personally aligned with Discova’s company purpose and values.
  • Proficient with Microsoft Office applications.

 

About Us
The Discova brand was launched in July 2019 and is the newest brand in the Flight Centre Travel Group family of brands.  The merger of Buffalo Tours in Asia and Olympus Tours in the Americas created a global DMC business with more than 20 years’ experience in delivering amazing travel experiences to our customers. With a purpose to connect people and places with a world of possibilities, we are the travel people who work globally, live locally, and go the extra mile to help our partners extend their reach.

Finally, if you are successful, you will find out that working with Discova is more than just a job. To be part of the Discova family is to be in your element. We offer an exciting career progression globally and a fantastic and supportive team culture and social events that are the envy of the industry.

Get in touch now and Discova a world of possibilities!

 

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