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Liberty Travel - Travel Consultant, Exton, PA

  • Pennsylvania, United States
  • Liberty Travel
  • Full time

Job Title: Travel Consultant 

Responsibilities as a Travel Consultant :

  • Maintaining and engaging with customers in the Liberty Travel database 
  • Prioritize building your customer database through existing Liberty Travel inquiry to meet and exceed profit, sales, and targets at the individual and team level 
  • Take ownership of existing Liberty Travel customers and continuing the high level of customer service for those needing assistance with current and previously booked vacations.  
  • Take direction and coaching; we believe in daily, weekly, and monthly sessions with your leaders to help with performance 
  • Assisting your network with the customer service and refunds left from our Network mergers.
  • Adhere to financial and Good Guide procedures and policies  
  • Maintaining a positive and professional social media presence  
  • Participate in travel related webinars, training sessions, and in-destination experiences 
  • If geographically appropriate, working from your state Network hub location 

Requirements: 

  • Previous experience being commission focused, meeting and exceeding sales targets 
  • Travel experience, as well as knowledge of domestic and international travel trends 
  • Experience in building, maintaining, and managing client relationships 
  • Excellent computer skills 
  • Professional, customer service-oriented mentality 
  • Positive attitude and a will to succeed independently, as well as part of team 
  • Able to work a flexible 5-day work schedule (including some evenings and weekends) 
  • Prior experience working within Client, Sabre, Red Dox, and Calypso platforms
  • The ability to learn new computer system via virtual training, videos, and compass training

Benefits Include:

  • Generous remuneration structure
  • Travel perks/discounts, Health & Wellness Programs and Employee Financial Wellness Services
  • Generous paid-time off policy 
  • National/International Award Nights and Conferences
  • Diversity & Inclusion initiatives
  • Benefits including vision, medical, and dental
  • Employee Assistance Program
  • 401K program
  • Employee Share Plan
  • Global career opportunities in a network of brands and businesses
  • Ongoing training and professional development
  • Fun and flexible work environment
  • Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures program supporting nominated charities through Workplace Giving, Volunteering and Fundraising.
    • Employee giving program
    • Annual Charity Trip
    • Office Environmental Program
    • 1 Volunteer Day per Calendar Year

Important information about our application process:

Any offer of employment in the USA that would require you to attend an office location or company event is contingent upon providing proof of Covid-19 vaccination prior to your start date, subject to approved medical and/or religious exemptions, in accordance with applicable law.

The role can be performed onsite, remote or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.

Location: Exton, PA

FCTG USA is an affirmative action - equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success! 

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