Flight Centre Corporate Technology is seeking 2 x Maintenance & Support (M&S) Technical Analysts to provide maintenance and support of all Corporate Technology applications based in Perth.
M&S’s purpose is to ensure our Operational teams have dedicated experts to help them and their customers get the most out of the tools they use. This role is in place to provide maintenance and support of all Corporate Technology applications. The role requires strong communication and stakeholder management skills, as they will be required to ensure that our people and customers are always informed of progress on their support related issues.
What you will be doing
Customer Service Support
Service Leave Management
Who you are
Travel Manager / IT Support Desk or Call Centre experince
Strong analytical and problem solving skills
Attention to detail and accuracy in completing tasks
Outstanding written, verbal and presentation skills are required
Extensive experience dealing with difficult or high-pressure situations/negotiation skills
High level analytical and problem-solving skills
Knowledge of the Corporate businesses and how they relate to FCTG as a whole is desirable
Ability to identify trends to call out problems or recurring requests
Ability to work without supervision to achieve set day to day tasks and activities
Applications supported by Corporate Systems Support
What's in it for you
Giving Bank & Volunteer Leave
Online learning, training and support
Fantastic culture, like no other (Global company)
Leadership Programmes & further education
Flexibility to create a work/life balance that suits your needs (hybrid office)
Employee share scheme Travel discounts, finance arm (home loan advice, financial advisors, accounting advice, health and wellness discounts)
Thank you and hold tight, you will now be directed to our Apply Portal to complete your application
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