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Market Manager, West Coast - Remote, USA

  • Virtual - USA, United States
  • California, United States
  • Nevada, United States
  • Flight Centre Travel Group
  • Full time

Market Manager, West Coast - Remote, USA 

*Successful candidates must reside in CA or LV

Market Managers responsibility is to onboard, develop and maintain an assigned portfolio of connected products. You will be responsible for consistently using data specific to your market to ensure best net rate buying across our range of directly curated products. You will decide on activity, promotions and prioritization required to optimize sales and deliver on key performance indicators.


  • Responsible for Global Procurement Network (GPN)’s competitive net pricing position, increasing our range of directly connected products, access to best rates including derived, package path and pre-buy rates. Proactively work towards reducing leakage on directly contracted products, work collaboratively the Distribution team on package curation.
  • Collaborate with internal businesses, key stakeholders and supplier partners to deliver product at a price that meet Global Partners customer needs.
  • Develop and sustain strong partner relationships by providing relevant data insights and high-quality consulting services to hotel partners (revenue management advice, marketing opportunities)
  • Build a portfolio of hotel partners by introducing prospective partners to GPN’s marketplace and facilitate their onboarding process
  • Working with all Leisure businesses as well as Procurements Streams team to ensure a collaborative approach to delivering on Global Procurement strategy & vision
  • Identify and execute new opportunities
  • Deliver globally a consistent approach to FIT procurement delivery
  • Supplier portal adoption and ongoing support
  • Product Availability
  • Preferencing & channeling strategy
  • Build relationships with key internal and external stakeholders  
  • Working collaboratively alongside the Strategic, 3rd Party and Chains discipline
  • Maximize access to all available rate types

Key Competencies

  • Provide outstanding service internal business partners and external customers
  • Focus on customer needs
  • Ability to listen and identify opportunities to grow land sales
  • Ability to collaborate with senior leadership team and partners
  • Understands key business drivers for their Area and contributes to success
  • Company/product knowledge
  • Entrepreneurial mindset (identifies business opportunities for the organisation)
  • Professional/Leadership skills
  • Execute effectively, ability to deploy strategy and make strategic decisions
  • Foster open & honest communication · Listen actively · Practices information sharing & problem solving
  • Considers the needs of the audience and communicates in a fashion that will best meet these needs
  • Ability to identify and decipher messages from non-verbal communication
  • Aware of language barriers and cultural sensitivities
  • Presents ideas & concepts logically and clearly
  • Communicate vision, direction and strategies clearly
  • Drive change – mobilizes individuals and / or groups to want to change in the same direction
  • Focus, align and build effective groups across functions
  • Time management
  • Professional and friendly in dealing with business partners and external parties
  • Builds and sustains productive relationships
  • Establishes rapport with partners
  • Builds trust in relationships
  • Experience in Senior Stakeholder management and relationships
  • Takes ownership for successes and failures
  • Encourages a sense of enjoyment in the workplace
  • Identifies and understands issues, problems and opportunities
  • Compares data from different sources to draw conclusions
  • Takes actions that are consistent with available facts, constraints, and probable consequences
  • Diplomatically uses persuasion and influence to negotiate waivers and favours and other solutions
  • Able to learn new systems quickly


  • Deep understanding of wholesale product
  • Demonstrated ability to improve FCTG profit through supplier negotiations
  • Experience in supplier relations
  • Proven Leadership in Procurement discipline
  • Experience and knowledge of GPN strategies and processes

 Benefits Include:

  • Generous remuneration structure
  • Travel perks/discounts.
  • Health & Wellness Programs and Employee Financial Wellness Services
  • Generous paid-time off policy 
  • National/International Award Nights and Conferences
  • Diversity & Inclusion initiatives
  • Benefits including vision, medical, and dental
  • Employee Assistance Program
  • 401k program with partial match
  • Employee Share Plan
  • Global career opportunities in a network of brands and businesses
  • Ongoing training and professional development
  • Fun and flexible work environment
  • Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures program supporting nominated charities through Workplace Giving, Volunteering and Fundraising.
    • Employee giving program
    • Annual Charity Trip
    • Office Environmental Program
    • 1 Volunteer Day per Calendar Year

Location - Remote, USA


*Successful candidates must reside in CA or LV

The role can be performed onsite, remote or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.

If this sounds like the opportunity you have been waiting for and you would like to be part of our award winning culture then APPLY NOW.

Internal Candidates -** Please advise your leader prior to applying **

Travel is booming once again,  and our roles are being filled quicker than a nonstop from London to New York.  We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

Our promise is to provide an environment with equality of respect, dignity and opportunity for all our employees.  We value an inclusive and supportive workplace which truly reflects the diversification of our society.  Flight Centre Travel Group is committed to providing a barrier-free pathway throughout our recruitment selection process.  If you require accommodation because of a disability at any stage of our hiring process, please let us know in advance by contacting our Recruitment Team at

FCTG USA is an affirmative action-equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success! Please contact if you need any assistance. 


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