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Marketing Automation/Email Executive

  • Queensland, QLD, Australia
  • Flight Centre
  • Full time

Marketing Automation/Email Executive- Flight Centre - Brisbane
  • Work with some of Australia's BEST digital marketers
  • Have fun on the job while working on industry-leading projects
  • On-site gym access with the latest equipment

Australia’s top talent, at one of Australia’s top locations

The Flight Centre Brand Marketing team is a group of some of Australia’s best talent all sitting under one roof. Together, we work to to push the boundaries of success for one of the world’s largest travel agency brands.

Situated in Flight Centre’s HQ, one of Brisbane’s most desirable corporate headquarters complete with rooftop dining and drinks,  24/7 gym, direct access to South Bank train and busway stations and the South Bank precinct just across the road, we offer perks and company culture that are second to none.

About the role:

The Flight Centre Marketing team is seeking a Marketing Automation/Email Executive to assist in the development and optimisation of automated customer marketing communications.

Reporting to the Digital Direct Marketing Team Leader, the Marketing Automation Executive will be responsible for the development, delivery and ongoing optimisation of customer sales and service messages using Salesforce Marketing Cloud for our New Zealand market.

What does the ideal candidate look like:

A digital marketer with a passion for data and technology.

You see automation and marketing technology as tools for achieving greatness - not just ways to solve business problems. You’re the master of your craft - always learning and improving - however you also know how to Google things you don’t know. You’re self driven and inquisitive - you constantly challenge yourself and enjoy redefining people’s definition of impossible.

The ideal candidate will possess:

  • An insatiable passion for automation and data marketing.
  • 3-4 years in a CRM/Email/Automation marketing role.
  • Salesforce Marketing Cloud experience to plan, build and send email campaigns.
  • Strong working knowledge of Salesforce Marketing Cloud Automation Studio, Contact Builder & Journey Builder.
  • Demonstrated understanding of client and server side programing languages used in web based services (HTML, CSS, SQL, SSJS).
  • Demonstrated ability to execute email campaigns with continual optimisation, and knowledge of email marketing best practices & laws.
  • Full Stack email marketing experience (Build and populate email templates from scratch, select/segment/personalise data, send and report on campaigns)
  • Technical-detail oriented with strong analytical skills, and an adept ability to self-learn and use initiative to solve problems.
  • Excellent stakeholder management and communication skills (written, verbal, memes, etc)
  • Ability to work with flexible hours to work with our New Zealand market.

Bonus points for:

  • Demonstrated knowledge of marketing automation concepts and technology, including REST/SOAP APIs.
  • Bachelor Degree qualification in Marketing, IT or Business majoring in Digital Marketing or CRM.
  • Fluent in an array of ancillary platforms useful to a digital & data champion (Photoshop, Excel, MS SQL Studio, Powerpoint, Litmus/Email on Acid, etc)
      • Prior experience with privacy in Retail or Corporate Travel Management Services and/or experience with privacy in internet or high-tech companies.
      • Knowledge of the privacy aspects of product development including privacy/security by design and default and data minimisation.

About the benefits:

  • Travel discounts, health and wellness discounts (My Benefits)
  • Leadership Programmes & further education
  • Giving Bank & Volunteer Leave 
  • Employee share scheme

Closing date: May 14, 2021

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