Marketing, Data & Insights Analyst

About StudentUniverse

StudentUniverse, is a Boston-based travel tech company that operates the world's largest student and youth online travel marketplace, with our website/app targeting Students across the US, UK, Canada and Australia. 

StudentUniverse’s parent company, Flight Centre Travel Group is based in Brisbane, Australia and is one of the world’s largest travel agency groups with company owned operations in 23 countries and a corporate travel management network that spans more than 90 countries.

Our product & vision

StudentUniverse was born out of the desire to empower students and youth to travel more by accessing uniquely priced airfares, without the hassle of physical ID cards. We are believers in travel experiences; that they can teach students things they cannot learn in the classroom. Travel better prepares young people to influence the world. We empower students and youth to travel more. We need your help to get us there!

Who we are looking for

We are looking for a skilled Market & Insights Analyst who is passionate, creative and excited about using data to gain insight into our customers, to help spot opportunities and monitor success. We want someone who can collaborate with marketing, finance and product teams, supporting these stakeholders to make smarter business decisions.

You can bring a positive ‘can do’ energy, and can be counted upon to deliver results and take ownership of your work. You are a self starter with a natural feel for business and strategy, alongside the technical capabilities to create data visualizations that tell the story, and empower teams. 

You should be someone who is comfortable rolling up their sleeves to understand the data and our customers. You need to be comfortable working in an agile environment with varying responsibilities. You have great communication skills, and are able to convey information gained from the data in a very clear and unambiguous way.

Sound like a good fit for you?

What’s in it for you:

• You get to work in a dynamic environment full of passionate and talented people where capabilities are enabled quickly at scale across the globe for travellers.
• You will grow and further develop your competencies working in a team-oriented data-driven environment where learning and collaboration is celebrated.
• We value and encourage autonomy for everyone, allowing you to make your own decisions and learn from the data.  The success of the team is dependent upon the success of the individual.
• For the right candidate, we can be flexible and creative with both location and scheduling. We believe in give and take, and that work can simultaneously deliver strong results and be enjoyable and rewarding.    

Your responsibilities:

• Working closely with our marketing team to better define customer personas and manage channels across regions, and support activities to gain insight, track, improve CPA and target these key groups.  
• Develop on and create weekly/monthly/quarterly internal and external insight reports to help all departments/individuals make informed data decisions. 
• Ad Hoc data tasks to support teams to define opportunities and automate processes.     
• Committed to learning and expanding professional and technical knowledge.

The Ideal Candidate:

• Bachelor's Degree (or equivalent experience) in Data Science, Marketing or Business.
• Minimum of +3 years of experience in Business Intelligence.
• Demonstrated expertise influencing business functions with data driven processes. 
• SQL proficiency.
• Experience with data visualization tools, we work mainly with Tableau.
• eCommerce experience.
• A proven record of creative problem solving.

Candidates with one or more of the following will be particularly competitive:

• Data modeling capabilities.
• Professional experience working in a related field.

As a travel company, we embrace being global and would love to hear from anyone who wants to work from any one of our bases in Boston, Waltham, Toronto or London.

Benefits Include:

• Generous remuneration structure
• Travel perks/discounts.
• Health & Wellness Programs and Employee Financial Wellness Services
• Generous paid-time off policy 
• National/International Award Nights and Conferences
• Diversity & Inclusion initiatives
• Benefits including vision, medical, and dental
• Employee Assistance Program
• RRSP with matching
• Employee Share Plan
• Global career opportunities in a network of brands and businesses
• Ongoing training and professional development
• Fun and flexible work environment
• Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures program supporting nominated charities through Workplace Giving, Volunteering and Fundraising.
• Employee giving program
• Annual Charity Trip
• Office Environmental Program
• 1 Volunteer Day per Calendar Year

Any offer of employment in the USA that would require you to attend an office location or company event is contingent upon providing proof of Covid-19 vaccination prior to your start date, subject to approved medical and/or religious exemptions, in accordance with applicable law.

Please note this is a hybrid role and will at times require you to work from an FCTG location once our return to the office plan is announced. 

Location – Toronto, ON

The role can be performed onsite, remote or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.

This position may be performed remotely anywhere within the United States except the State of Colorado

If this sounds like the opportunity you have been waiting for and you would like to be part of our award winning culture then APPLY NOW.

Travel is booming once again,  and our roles are being filled quicker than a nonstop from London to New York.  We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

Our promise is to provide an environment with equality of respect, dignity and opportunity for all our employees.  We value an inclusive and supportive workplace which truly reflects the diversification of our society.  Flight Centre Travel Group is committed to providing a barrier-free pathway throughout our recruitment selection process.  If you require accommodation because of a disability at any stage of our hiring process, please let us know in advance by contacting our Recruitment Team at fccareers@flightcentre.ca