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Marketing Specialist- South Bank QLD

  • Queensland, QLD, Australia
  • Travel Money Group
  • Full time

We are on the hunt for an energetic and experienced Marketing Specialist.

You’ll be working closely with our Head of Marketing and Technology to design and execute the strategic marketing plan to increase the awareness and profile of Australia’s leading Foreign Currency business, Travel Money Group. You will assist in retention and acquisition programs, generating online and retail store enquiries through innovative and smart data-driven marketing.

This role is perfect for someone looking to further their marketing career, own the end-to-end management of campaigns and understands email, search and social media marketing.


What you'll be doing...

  • Assist in the execution of the brand marketing plan to drive acquisition, retention and growth
  • Write engaging copy across all mediums
  • Manage social media accounts and channels
  • Design and implement email marketing campaigns
  • Grow customer databases with quality members and set KPI’s to measure success
  • Create, monitor and report on paid performance activity across search and social media
  • Manage brand and product campaigns, including co-branded campaigns with partners such as Flight Centre brand
  • Marketing support including responding to and escalating customer feedback, questions and complaints in a timely manner
  • Liaise with front-end retail network to ensure consultants are across campaigns in market
  • Production of weekly/monthly marketing reports 


Let’s skip to the good part…


  • Situated in Flight Centre's HQ at South Bank, complete with rooftop dining and drinks
  • Travel discounts including family and friends, health and wellness discounts (myBenefits), access to internal 24/7 gym   
  • Brightness of future - career opportunities in a network of brands and businesses across the global   
  • Monthly awards nights, social team building events, and opportunity to attend global conference (Vegas 2022)   
  • Access to a world-class Employee Assistance Program for staff and family  
  • Corporate Health Discounts - exclusive discounts on health insurance plans for you and your family with our partner, BUPA. 
  • Financial Planning – manage all your finances, from your monthly budget to tax returns and mortgage broking, using our in-house team of Moneywise financial planners 
  • We proudly support and advocate responsible travel, positive diversity practices, empowered giving, and conservation of natural resources and sustainability - Yep, our hearts are big, mushy and green. 


What you can bring to the role...

  • 2+ years’ experience in digital advertising including managing Google and Facebook campaign – ideally in a retail setting
  • Experience in managing a marketing budget
  • An understanding of analytics and reporting, with the ability to analyse data to make informed decisions
  • Creative thinker, able to strategize on key messages and campaign creative
  • Ability to communicate professionally and effectively with all stakeholders, on all levels
  • Can work autonomously, troubleshooting problems on your own
  • Knowledge of SEO best practices
  • Experience in copywriting
  • Marketing degree or currently studying is preferred but not essential


We do things a little differently…

We do things a little differently around here. We do things the FCTG Way.

We have a unique culture and an irreverent DNA based on a proven mix of ideas, values and ways of working that have helped shape our business over the past 40+ years.

Across all our brands, we take our business seriously but not ourselves. We take leaps of faith, have trust in our teams and work collaboratively to achieve our goals. That’s the FCTG Way.

If you think you have FCTG DNA, reach out today.

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