About your opportunity...

We are looking for an experienced technical Business Analyst (BA)/Product Owner to join our dynamic and fast-paced environment. The role will be focused on Flight Centre’s car productions, ensuring suppliers sources are connected and available through our front-end systems.

You will work closely with the Product Management team whereby you will be responsible for gathering and prioritizing of customer requirements, capturing end-to-end business processes, as well as working closely with, engineering, sales, procurement, marketing, and support teams to understand impacts, as well as with external vendors and partners to build the required capabilities.

What you will be doing...

• Engagement and communication with a broad range of stakeholders
• Capturing and writing up software requirements and user acceptance criteria from a front end and API perspective
• Working closely with internal and external teams to provide input into end-to-end delivery activities including scope definition, solution reviews and QA output
• Support Global Land and Supply Packaging products contribution to the profitable growth of Flight Centre’s divisions and brands
• Gaining a broad knowledge of our product, including its value proposition, key features, user journeys, business goals, and KPIs
• Manage the product backlog and prioritize based on changing requirements

Who you are...

• Experience in business analysis in a complex, tech-dependent global business
• Knowledge and understanding of APIs including the ability to investigate associated issues
• Success in translating complex and / or vague concepts into digestible summaries, with recommendations that consider opportunity and risk
• Understanding of UX design principles and alignment of these with software development
• Ability to think critically and converse with technical architects and developers
• Perform duties independently under general, minimal supervision within specific assignments
• Highly organised with strong attention to detail
• Experience in the travel industry is preferred, but not essential
• The ability to define a roadmap and prioritise and manage product workstack
• The ability to communicate and translate business needs into documented requirements
• Strong collaboration and communication skills in a multi-disciplined team environment and across all levels of the organisation

Let's skip to the good part...

• Flexible work environment
• Travel discounts and deals bookable through our internal team of travel agents, Travelwise
• Discounted financial and health services through our Moneywise and Healthwise businesses
• Global career opportunities in a network of brands and businesses
• Ongoing training and professional development