Product Design Team Leader Indochina

Discova is on the lookout for an experienced Product Design Team Leader superstar to join our expert, creative team in Indochina!

About the Opportunity

The Product Design Team Leader for our Indochina destinations develops innovative travel products to suit the needs of current and prospective clients. Aware of new customer trends and emerging opportunities, you will provide insight and product development direction so that the product offering at Discova leads the market. Possessing strong commercial acumen, as designer you must ensure products are both competitively priced and highly profitable and that product content is complete for distribution.

About Us
The Discova brand was launched in July 2019 and is the newest brand in the Flight Centre Travel Group family of brands.  The merger of Buffalo Tours in Asia and Olympus Tours in the Americas created a global DMC business with more than 20 years experience in delivering amazing travel experiences to our customers. With a purpose to connect people and places with a world of possibilities, we are the travel people who work globally, live locally and go the extra mile to help our partners extend their reach.

Your main responsibilities are:  

• Sitting at an integral cross-section, your role will be to fully realise the company’s strategic vision by ensuring that Discova’s authentic, local, and experiential product range stands out from the competition.
• Oversee product selection for high value agent tenders and key agent renewals.
• Ensure the development of best practice processes for the designing of product globally.
• Ensure research and benchmarking takes place for all newly designed product.
• Monitor the customer segmentation and continually manage the product portfolio, ensuring there is a suitable range of product to match the different requirements of Discova’s clients.
• Quickly address gaps in the product range, whether by destination or travel theme.

About you

The Essentials:

• A bachelor’s degree or 5 years’ experience in product development and management.
• Comprehensive travel industry and Discova destination knowledge.
• Fluent in both written and spoken English.
• Extensive travel to or in our destinations or prior experience living in them is a plus.
• Minimum 12 months team leadership experience.

The Attributes:

• Well-developed problem-solving skills.
• Customer centric with commitment to high standards of service delivery.
• Solid collaboration and communication skills (verbal and written).
• Strong commercial acumen and analytics.
• High attention to detail and strong time/priority management skills.
• Strong interpersonal and presentation skills across different cultures.
• Strong decision-making and leadership qualities
• Able to remain calm, patient, and approachable under pressure.
• Able to work independently or in a team environment.
• Willing to travel on business when required.
• Proficient with Microsoft Office applications. 
• Personally aligned with Discova’s company purpose and values.

Finally, if you are successful, you will find out that working with Discova is more than just a job. To be part of the Discova family is to be in your element. We offer an exciting career progression globally and a fantastic and supportive team culture and social events that are the envy of the industry.
Get in touch now and Discova a world of possibilities!