Collage, Poster, Advertisement, Person, Photo Booth

Retail Designer

  • Queensland, QLD, Australia
  • Flight Centre
  • Full time

About the Opportunity

The Designer will build relationships with key stakeholders within Flight Centre Travel Group to ensure each brand evolves in accordance with their direction and fit within their individual market segments. The designer will be completing a large volume of drafting and as such, experience in retail drafting in REVIT is essential. 

The designer will negotiate with internal and external stakeholders to ensure best outcomes in regard to brand adherence for all retail and office sites. Tasks include maintaining brand standards globally for each brand type through brand fitout guide libraries, drawings and colour boards. REVIT proficiency is essential to enable this. It would be highly advantageous and beneficial if you have had previous exposure to retail or commercial projects.

A key aspect of the role is to stay on trend with global retail design developments and offer options and advice to retail operational leaders of changes that enhance the brand and the retail experience within that brand. Designs will evolve continually and the ability to be agile and work in a high-paced team is required, as well as be able to have fun!


What you will be doing:

Design and Drafting


  • The development of the retail brands to facilitate the move from travel agent to retailer
  • The development of the retail brands to improve operational processes that enhance the retail experience within the stores
  • Documentation of all aspects of retail brand designs to facilitate the drafting required to complete new, relocation, refresh and refurbishment projects
  • Detailed documentation of all elements of construction required by onsite builders to build each site location
  • Management and delivery of all documentation packages for each retail brand to facilitate construction
  • Liaison with internal and external stakeholders for package delivery
  • Packages to include, but not limited to:
    • Floor/ joinery plans
    • Reflected ceiling plan
    • Shopfront elevations
    • Electrical / data plan
    • Joinery & Signage details
    • Finishes plan
    • Working knowledge of BCA & Australian standards

Commercial & Process

  • Investigate cost-effective construction methods and apply to all documentation
  • Maintain key stakeholder relationships both internally and externally (including vendors and key landlord relationships)
  • Maintain external relationships and conduct research to ensure appropriate and current design direction is provided to retail operational leaders (providing options and advice, not waiting for direction)
  • Utilise and develop the capabilities of software packages to their full functionality to improve the productivity of the build process


What you will need:

  • Minimum of 3 years’ experience in the design and specification of retail shops on a national level
  • Minimum of 3 years’ experience in the design and specification of commercial floor space is desirable
  • Working knowledge of AutoCAD systems – REVIT is ESSENTIAL
  • Current knowledge of retail fitout processes and detailing of construction items is desirable
  • Ability to interpret tenancy guidelines and council regulations as it impacts a store’s fitout
  • Drafting experience in Retail design
  • Minimum Cert 4 in either Interior Design or relevant building industry qualifications with a strong retail focus


In reward for your commitment and performance you will receive:

  • The opportunity to play an integral role in the growth of the business
  • Work with Australia’s largest travel retailer
  • Global career opportunities in a network of brands 
  • We embrace a hybrid workplace, with work from home and office options available
  • Travel discounts on flights, hotels and insurance for you, your family and friends
  • Thrive in a diverse and inclusive environment
  • Discounted financial and health services
  • Find our full list of benefits here:

Apply Now

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