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Revenue Manager - ECommerce

  • Queensland, QLD, Australia
  • Flight Centre
  • Full time

 

Ever wanted to work for one of Australia’s most iconic businesses? The world of travel is changing rapidly more than ever. With the market recovering and the need of insights to inform key business decisions, you will be responsible for reviewing and analysing data and trends, monitoring market competition. 

About the Opportunity   

As revenue manager -  ECommerce, you will be responsible for maximizing leisure gross profits. Using modern revenue management techniques, you will be reviewing and analysing data and trends, monitoring market competition, developing and expand on pricing tools, and evaluating ad-hoc reports.  Assess sales, margins, and making recommendations for offers across the Flight Centre Travel Groups brands, you will present data and interact with other teams, making suggestions for improvements.   

What you will be doing 

Revenue Management and technology 

  • Understand and apply the principles of revenue management to optimise the revenue of the company  

  • Monitor external market, along with our own data, and setting up customer prices that maximise our profits. 

  • Develop and improve standard revenue report templates, presentations, and methodologies, lead development of innovative methods and tools for reviewing, analysing, forecasting and presenting on revenue achievements 

  • Create and amend procedures as necessary to ensure stakeholders engagement and continuous improvement 

Buying competitiveness and rate distribution 

  • Bring an overall understanding of hotel rates distribution, GDS functionalities and major chains distribution systems and strategies. 

  • Assist the global procurement teams in establishing our buying competitiveness and highlight discrepancies in rates, deals and products.  

  • Report on product competitiveness cases, and manage communication with account owner in the procurement teams 

Be part of an overall engagement with global marketing teams, help develop an RM approach for promotions around packages 

Who we are looking for 

You’d be a strong candidate if you have worked in a similar role that has given you 2-year experience in revenue or Yield Management experience within airline, OTA or travel wholesaler, car rental or the hotel industry. With advance excel knowledge and intermediate level of Power BI you will be joining a team that take ownership for their successes and failures. 

Bonus points if you have knowledge of travel wholesaler product packaging.

What’s in it for you   

  • Travel discounts including family and friends, health and wellness discounts, financial planning advise and more 

  • Brightness of future - career opportunities in a network of brands and businesses across the global - we promote from within  

  • Monthly awards nights, social team building events, and opportunity to attend global conference (Vegas 2022, Bali 2023)  

  • We are flexible when it comes to flexibility, blended working arrangements 

  • Individualised Learning & Development pathway options 

  • Paid Parental Leave 

  • Corporate Health Discounts - access exclusive discounts on health insurance plans for you and your family with our partner, BUPA.  

  • We proudly support and advocate responsible travel, positive diversity practices, empowered giving, and conservation of natural resources and sustainability - Yep, our hearts are big, mushy and green. 

 

Who we are  
 
Proud to be part of the Flight Centre family - We do things a little differently around here. We do things the FCTG Way.   We have a unique culture and an irreverent DNA based on a proven mix of ideas, values, and ways of working that have helped shape our business over the past 40+ years.   
 
Across our brand, we take our business seriously but not ourselves. We take leaps of faith, have trust in our teams and work collaboratively and take ownership of our business to achieve our goals.   
Our spirit of egalitarianism, irreverence and ownership defines the way we behave.  These are the three shared values that we place above all others. They help us make informed decisions and solidify our company culture. That’s the FCTG Way 

 

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