The Village Leader is the development and support link between our stores and the Regional Leaders – responsible for the Flight Centre brand strategies to rejuvenate and grow. Using an entrepreneurial spirit balanced with a ‘one best way’ mentality, you will be empowered to ensure each store delivers an excellent customer experience, great sales results along with loyalty from customers and our people. You will actively develop the Team Leaders within your village, and create a support network, to give confidence and skill ensuring each business is thriving, happy and successful.
The Village Leader will achieve this by:
The Village Leader will be expected to:
The Village Leader will need to demonstrate:
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