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Risk Manager

  • Queensland, QLD, Australia
  • Flight Centre Travel Group
  • Full time


The Risk Team focuses on challenging the status quo and revolutionising the risk management function within FCTG Australia. Since its creation, Australian Risk has successfully redesigned the risk management process, and continues to implement innovative tools which significantly improve the efficiency and effectiveness of risk management in the business.

The Manager, Australian Risk will be an expert in identifying key business risks and developing and deploying effective risk management strategies to minimise those risks nationally. They will drive the direction of the team and ensure that we understand and meet the needs of our stakeholders. Reporting to the GM of Finance, this role will lead and develop the Australian Risk team. They will be the driving force in ensuring the protection of FCTG’s assets and contributing to the ongoing success of the company.

The Risk Team act as experts in assisting operational and finance leaders to own risk management within their business. To be successful in this role you will have the ability to influence those leaders in balancing the competing priorities of strong internal control and operational efficiency.

 What You’ll Do 

  • Identify the priorities for the Risk team and ensure the optimal employment of the team’s resources to meet these priorities.
  • Work closely with the Operational Leaders and Finance GMs to understand the risks in their business and develop and deploy strategies to address those risks.
  • Identify key risks to the business across all divisions and brands and minimise these through process improvement and effective internal controls. Internal controls must be balanced with the operational focus on making it easier for our consultants to sell travel.
  • Provide leadership and development to team members through effective 1-on-1s, training and career planning processes and maintaining oversight of their BAU and project work.
  • Analyse risk findings and issue effective reporting for Operational and Finance leaders. Highlight red flags that may pose risk to the business along with actions taken to mitigate these risks.
  • Enhance and maintain Australian Risk’s data driven continuous monitoring processes to target specific risk areas and identify exceptions for targeted risk reviews.
  • Ensure compliance with company policies and FCTG minimum standards for financial systems and processes.
  • Keep abreast of business transformations and take a proactive approach to the consideration of any risk implications so that Australian Risk can partner with the business to ensure appropriate risk response planning.
  • Assist in specific projects as and when required.

Who you are 

  • CPA/CA/CIA qualification desirable
  • Expertise in BI tools or data analytics desirable
  • At least 5 years’ experience in a risk or audit role
  • Tertiary qualification in accounting, business or commerce
  • Track record of leading and developing high performing teams
  • Strong interpersonal and communication skills with ability to develop relationships at all levels

Located conveniently in the heart of Southbank and the upcoming precinct for travel in Brisbane, Flight Centre Travel Group are fast growing market share and presence in a competitive world of travel. We focus on growing and transforming our business to meet changing customer needs and we’re driven by a culture that puts our customers and team first 

As an inclusive, team-first company, our people are at the core of everything we do 

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing 

About the benefits: 

  • Travel discounts, health and wellness discounts (My Benefits) 

  • Leadership Programmes & further education 

  • Access to in-house gym and beauty rooms
  • Giving Bank & Volunteer Leave  

  • Employee share scheme 

Apply Now

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