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Sales and Account Management Leader

  • New South Wales, NSW, Australia
  • Victoria, VIC, Australia
  • FCM
  • Full time
  • Part time

 

About the Opportunity 

FCM Meetings and Events is seeking a motivated individual to lead and support the sales & account management team, and who can deliver a winning strategy for new and incumbent business across Meetings, Group Travel and Virtual/Hybrid/Live Event Management, including event production, digital and creative services and our online meetings platform.  

At FCM Meetings and Events (FCM M&E) we have an elevated focus on strategy, content and technology. We are lean, creative and agile. And it’s all backed by the global strength and security of Flight Centre Travel Group’s (FCTG) flagship corporate travel brand FCM Travel.  

When you combine the talent, tech, global reach of our brand as well as the amazing ability of our people to think differently - the result is a meetings and events company LIKE NO OTHER. 

Responsibilities 

  • To communicate the FCM Meetings and Events sales strategy clearly and consistently across all key stakeholders in FCM M&E and FCTG Corporate 

  • Identify and develop key strategic partnerships to the betterment of the FCM M&E value proposition 

  • A member of the leadership team who leads by example and advocates the business strategy 

  • Set and drive the vision and targets for new business growth and customer retention 

  • Drive accountability and discipline to sales and retention targets using Salesforce and following FCM M&E and FCM sales processes 

  • Communication and collaboration on sales and retention strategy with shared services including product, marketing, and technology 

  • Proactively support the ongoing training/development of sales team members 

  • Support the sales team to win new business sales at a profitable level from both new and existing customers 

  • Achieve your own individual sales targets 

  • Ensure sales activity results in high conversion rates 

  • Ensure that in all pitch responses the brand standards, CVP (Customer Value Proposition) and market proposition are clear and compelling, and responses are complete, timely and best in market. 

About You 

  • Demonstrated sales and leadership skills in the same or a similar role 

  • Demonstrated customer service experience 

  • Event management course and/or relevant industry experience 

  • MICE product experience in key regions 

  • A knowledge of all relevant MICE suppliers 

  • Tertiary qualification in Business or related field desirable 

About the Benefits 

  • Generous remuneration structure 

  • Travel discounts, in-house financial and health services, access to internal 24/7 gym 

  • Global career opportunities in a network of brands and businesses 

  • Ongoing training and professional development 

  • Fun, flexible and inclusive work environment 

  • Proud Corporate Social Responsibility platform 

 

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