Collage, Poster, Advertisement, Person, Photo Booth

Sales Consultant - National Enrolments Team

  • Queensland, QLD, Australia
  • Flight Centre Travel Academy
  • Full time

Job Purpose:

The Travel Academy is Flight Centre's externally facing education business that offers a university level Diploma in Travel and Tourism. Enrolment Consultants are first point of contact for students wishing to study travel and tourism with FC Travel Academy (FCTA). They are the drivers of the revenue into the FC Travel Academy business. The expectation is that they control the sales conversation and process with interested candidates. This includes the outcomes from sales conversations being a qualified student leading to an enrolment, a follow up or a known reason for not applying.

What you will be doing:

Course Enrolments

  • Follow standardised sales process and systems for responding to course enquiries using sales skills in order to convert course enrolments
  • Inform candidates about unique course highlights including value propositions of studying with Australia’s largest travel brand, program options available to students, access to industry trainers and ongoing recruitment support to students
  • Follow enrolment processes to determine student suitability to entry requirements
  • Complete enrolment administration ensuring students are set up correctly for their course
  • Facilitation of Travel Academy information sessions
  • Facilitate the administrative tasks required of the University’s admission procedures

Student Engagement

  • Support facilitators using structured communication with students around assessment progression and completion
  • Ensure quality student experience and handover to facilitators and internal recruitment team 

Business Focus

  • Awareness of budgets and key business drivers
  • Understanding and belief in the business plan
  • Relationship building with all internal Flight Centre Travel Group staff to promote FCTA brand

You will need:

  • Minimum 2 years of proven sales success
  • Understanding of Vocational Education and Training (VET) and/or Higher Education/University sector
  • Presentation experience
  • Travel and tourism industry experience would be well regarded
  • Excellent communication skills, both written and verbal
  • Customer focus
  • Attention to detail with ability to multi-task

About the Benefits

  • Work with Australia’s largest travel retailer
  • On target earnings of $60-80 k p.a.
  • Global career opportunities in a network of brands in more than 20 countries
  • We embrace a hybrid workplace, with work from home and office options available
  • Travel discounts on flights, hotels and insurance for you, your family and friends
  • Thrive in a diverse and inclusive environment
  • Ongoing training and personal development
  • Discounted financial and health services
  • Access to our internal 24/7 gym 
  • Find our full list of benefits here:


Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.

Apply Now

Not You?

Thank you and hold tight, you will now be directed to our Apply Portal to complete your application

Refer a friend

Not You?

Thank you!


Recommended Jobs

Liberty Travel Premium - Sales Support Coordinator - Remote, US

516595 Virtual - USA United States Virtual - USA, United States Liberty Travel Leisure Travel & Retail
For seventy years, Liberty Travel has been a pillar of the travel community. Since opening its first store in Times Square in 1951, Liberty’s mission has been making leisure travel accessible for families, couples, groups, and solo travelers from ...

Reconciliations Associate - Montvale, NJ

516594 New Jersey New Jersey United States New Jersey, United States Flight Centre Travel Group Finance & Strategy
Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia has company-owned leisure and corporate travel business in 23 countries, spa...

Travel Consultant - Travel Associates - Newcastle, NSW

516591 New South Wales NSW Australia New South Wales, NSW, Australia Travel Associates Leisure Travel & Retail
Australia's leading boutique luxury travel agency is in search of our next Experienced Travel Consultant to work in our business located in Newcastle, NSW.

FC Specialist Roles - Referral

516561 New South Wales. Queensland. Victoria. Western Australia NSW. QLD. VIC. WA Australia New South Wales, NSW, Australia. Queensland, QLD, Australia. Victoria, VIC, Australia. Western Australia, WA, Australia Flight Centre Leisure Travel & Retail
At Flight Centre, we are well known for our vibrant culture, fun people, global footprint and exciting career opportunities – plus we get to sell the most exciting and best product on the planet – TRAVEL!

Not right for you?

Sign up to job alerts!

Not You?

Thank you