At Flight Centre Travel Group, we believe the best is yet to come. As Australia’s largest travel retailer, we’re confident our industry will rise again. We’re hiring now to help prepare our business for the inevitable travel demand to come. We open up the world for those who want to see it, and as the world opens up….we’ll be ready.
About your new opportunity:
As a Sales Travel Consultant in one of the busiest stores Australia wide you will be in a customer facing retail store, you will help to plan, book and coordinate your customer’s next amazing travel experience. You will be able to handle the pressure of border closures and last minute lockdowns, and keep your customers informed and at ease throughout. You will be working towards KPI’s and incentive targets, therefore building your customer relationships will be critical to your success in this role.
You will be:
Joining an energetic and social team on a 5 of 7 day roster
Using your travel experience to sell the products and destinations you love
Delivering exceptional service in order to sell flights, accommodation, cruises, tours and related travel products in person, over the phone and via email
Preparing and issuing invoices, receipt payments and maintain financial documents
Keeping a finger on the pulse of the latest travel regulations and government restrictions
Working towards nationally recognised qualifications
All about you:
2-3 years experience working in Travel Consultant or reservations role, with extensive airfares knowledge. Sabre proficiency preferred but not essential.
Experience working towards and achieving sales targets and KPI's
Have a passion for customer service particularly dealing with urgent timeframes
Advanced computer skills and the ability to confidently learn new computer systems
You're driven, highly motivated and an efficient organiser
You have exceptional attention to detail and love problem solving
What’s in it for you?
Base salary plus uncapped incentives – the more you sell, the more you earn
Flexible working options (compressed weeks, part-time, rostered hours etc)
Travel discounts and deals bookable through our internal team of travel agents, Travelwise
Learn while you work with ongoing training and professional development
Additional leave options such as volunteer and travel leave
Paid Parental Leave
Corporate Health Discounts - access exclusive discounts on health insurance plans for you and your family with our partner, BUPA.
We’re boarding now!
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