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Sales Travel Consultant - Mandurah, WA

  • Western Australia, WA, Australia
  • Flight Centre
  • Full time

 

Join others like you, who simply love travel 

Every day, we give people all around the world the opportunity to do something really amazing – travel!  We work hard, have fun and open up the world for those who want to see. We offer genuine opportunities for people to grow and evolve. We embrace new experiences, seize all opportunities and empower all our people to find their Brightness of Future.

As a Sales Travel Consultant in a customer facing retail store, you will help to plan, book and coordinate your customer’s next amazing travel experience. You will make travel easy while providing excellent service, and irresistible deals for every traveller. You will be working towards KPI’s and incentive targets, therefore building your customer relationships will be critical to your success in this role.  

Across all our brands, we take our business seriously but not ourselves. We take leaps of faith, have trust in our teams and work collaboratively to achieve our goals. That’s the FCTG Way. We’re on the lookout for our next sales travel consultant for our FC Mandurah store, someone with experience in fast paced challenging environments, a strong work ethic and knows how to build key relationships with clients. 

You will be:  

  • Using travel experience to sell the products and destinations you love 

  • Delivering exceptional service in order to sell flights, accommodation, cruises, tours and related travel products in person, over the phone and via email  

  • Preparing and issuing invoices, receipt payments and maintain financial documents  

  • Keeping a finger on the pulse of the latest travel regulations and government restrictions  

  • Working towards nationally recognised qualifications (Cert 3 & 4 in Travel)  

All about you:  

  • Strong work ethic & highly motivated with a determination to succeed
  • Have a passion for customer service

  • Experience working towards and achieving sales targets and KPI's
  • An efficient organiser and independent (We’re not here to micromanage you!)

  • Comprehensive computer skills and the ability to efficiently learn new computer systems   

  • Interest in career progression and personal growth
  • You have exceptional attention to detail and love problem solving  

Perks:  

  • Travel discounts for you and family, as well as health & wellness and other retail discounts
  • Enjoy uncapped earning potential – the more you sell, the more you earn – Current AVG earnings for new consultant $75,712 plus super and penalties  

  • Brightness of future - career opportunities in a network of brands and businesses across the global   

  • Monthly awards nights, social team building events, and opportunity to attend global conference (Bali 2023)  

  • Acquire nationally recognised qualifications – Cert 3 and 4 in Travel 

  • Access to a world-class Employee Assistance Program for staff and family  

  • We proudly support and advocate responsible travel, positive diversity practices, empowered giving, and conservation of natural resources and sustainability - Yep, our hearts are big, mushy and green. 

About the team: 

  • You will be based in our Mandurah store working amongst a very experienced team
  • Our team is an experienced group of consultants ready to onboard someone with ambition and determination to succeed

  • Opportunity for growth into a Future Team Leader role within this store.

  • This role is permanent full time, with 4 weeks of Annual Leave and Personal Leave ( Part time is not available at this location)

 

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