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SDR Inbound Team Lead

  • City of London, Greater London, United Kingdom
  • Corporate Traveller
  • Full time

The Inbound/Outbound SDR Team Leader is responsible for co-ordinating the EMEA team and managing the inbound process for two high growth corporate brands. This role will work closely with both the sales and marketing teams to connect the processes and has a heavy sales focus, but reports to marketing.

Key responsibilities:

  • Appointment creation across multiple channels (inbound & outbound)
  • Team management
  • Reporting
  • Process management
  • Portfolio growth
  • Client contact
  • Digital Marketing
  • Drive and use technology stack
  • Knowledge
  • Data enrichment
  • Live Chat


  • Previous travel industry experience-Preferred
  • Proficiency with salesforce of similar CRM-Essential
  • Experience and proven track record of developing and growing an SDR team-Essential
  • Strong drive for continuous improvement and to meet and exceed goals-Preferred
  • Strong phone/telemarketing skills-Essential
  • Interest in marketing-Essential

What we offer:

  • Generous remuneration structure 
  • Rewards platform, cash health plan, travel discounts, in-house financial 
  • Employee share plan 
  • Consistently recognised externally as a ’Great Place to Work’  
  • Fun, social, egalitarian culture with focus on ownership and responsibility 
  • Global career opportunities in a network of brands and businesses 
  • Ongoing training and professional development 
  • Hybrid working model 
  • Proud Corporate Social Responsibility platform through the Flight Centre Foundation, Responsible Travel Charter, and Brighter Futures programs 

This is a fantastic opportunity for the right candidate. 

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