The FCM Solution Architect’s primary function is to drive productivity within the brand. They will be in charge of identifying and delivering key initiatives that will drive operational excellence across the entire booking workflow from enquiry through to reporting, whether that transaction be made online or offline.
They will also be expected to be the technical lead on any business system change initiatives and provide brand expertise to support the development of new product features. Focusing on the strategy development of solutions in line with business needs and prioritizing any activities to meet business expectations and to ensure the effective utilization of technology systems within our FCM businesses.
Responsibilities will also include understanding the capabilities of current solutions, producing documentation through the development process and working closely with Product Managers and other areas of Business Solutions, with the key goals of customer satisfaction, productivity and benefits realization.
Deliver to deadlines
Industry & Business Knowledge
What’s in it for you?
Generous remuneration structure
Rewards platform, cash health plan, travel discounts, in-house financial
Employee share plan
Consistently recognised externally as a ’Great Place to Work’
Fun, social, egalitarian culture with focus on ownership and responsibility
Global career opportunities in a network of brands and businesses
Ongoing training and professional development
Hybrid working model
Proud Corporate Social Responsibility platform through the Flight Centre Foundation, Responsible Travel Charter, and Brighter Futures programs
This is a fantastic opportunity for the right candidate.
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