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Solutions Engineer - Remote, USA

  • Massachusetts, United States
  • New Jersey, United States
  • New York, United States
  • Pennsylvania, United States
  • FCM
  • Full time

Solutions Engineer - Americas

About the opportunity:

FCM Travel is seeking a consultative, persuasive, technologically inclined Solutions Engineer to support our business acquisition and retention initiatives. Our company creates some of the most cutting-edge tech products in the travel industry and we need a tech wizard who can leverage our tech suite to solve problems, convert sales wins, and increase adoption among clients to maximize revenue generation.

Your primary objective is to inspire confidence in FCM as the business travel partner of choice for mid and large-market accounts. You will be leading product demonstrations and technical discussions for our sales and account management teams. Most conversations will be held with corporate travel managers, procurement leaders, technology departments heads, external consultants, and C-level executives.

This is a great opportunity for someone who is an excellent communicator, loves technology, enjoys putting on a show, knows how to seal a deal, and is a fast learner.

Key Responsibilities:

  • Demonstrate mastery of the FCM technology suite to external and internal stakeholders
  • Expedite the sales process by articulating technology and business process differentiators through product demonstrations, presentations, and ad-hoc conversations
  • Support account management technology adoption and consultation initiatives through product demonstrations, presentations, and ad-hoc conversations
  • Work with proposal managers to provide technical responses for RFP/I/Q submissions
  • Assist in managing and enhancing the demo environment
  • Develop and deliver external training to clients and internal training to staff in alignment with technology adoption goals, tech roadmap milestones, and new product and feature releases
  • Create sales tools in conjunction with marketing and sales leadership that help present complex information in a way that potential buyers can easily understand

Position Requirements:

  • 3-5+ years in frontline sales at a B2B company, preferably in travel, software, and/or IT
  • Excellent written and oral communication skills with the ability to communicate complex information to technical and non-technical stakeholders
  • Executive-level presentation, product demonstration, storytelling, and interpersonal skills
  • Data-driven with a growth mindset
  • Excellent problem solver
  • Able to quickly digest and apply new information
  • Ability to work individually and within groups
  • Excellent organizational, planning, and multi-tasking skills
  • Willingness and ability to travel as needed
  • We can teach you the technology and travel industry nuances, but you should have a strong internal locus of control, self-motivation, and curiosity about what “is possible” with technology
  • BA/BS degree or equivalent

Benefits Include:

  • Generous remuneration structure
  • Travel perks/discounts, in-house financial and health services
  • Generous paid-time-off policy 
  • National/International Award Nights and Conferences
  • Diversity & Inclusion initiatives
  • Benefits including vision, medical, and dental
  • Employee Assistance Program
  • 401K program
  • Company Share purchase scheme
  • Global career opportunities in a network of brands and businesses
  • Ongoing training and professional development
  • Fun and flexible work environment
  • Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures program supporting nominated charities through Workplace Giving, Volunteering, and Fundraising.
    • Employee giving program
    • Annual Charity Trip
    • Office Environmental Program
    • 1 Volunteer Day per Calendar Year    

If this sounds like the opportunity you have been waiting for and you would like to be part of our award winning culture then APPLY NOW.

Location: Remote, USA

All qualified candidates are encouraged to apply; however, priority will be given to those located in our corporate headquarter cities of: Philadelphia, PA, Boston, MA, New York, NY, or Montvale, NJ.

Travel is booming once again, and our roles are being filled quicker than a nonstop from London to New York. We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

This position may be performed remotely anywhere within the United States except the State of Colorado

Flight Centre will follow all state and federal guidelines relating to vaccine mandates in the workforce. In addition, customer-facing roles (such as account management) and those that require travel between US States or across international borders will require the employee to be fully vaccinated

FCTG USA is an affirmative action-equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success! Please contact if you need any assistance. 


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