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Supplier Relations Manager, Japan (Land and Air)

  • Tokyo, Japan, Tokyo, Japan
  • FCM
  • Full time

Flight Centre Travel Group (ASX:FLT) has grown to be the world’s largest travel agency since its founding in 1982. Headquartered in Brisbane, Australia, the company has more than 30 brands in its portfolio, 3000 retail shops worldwide and employs around 20,000 people. After starting as a leisure travel agency, the company is now also one of the world’s largest corporate travel managers through a network of specialist brands that includes FCM Travel Solutions, Corporate Traveller, cievents, Campus Travel and Stage and Screen. 

Operating in more than 90 countries and employing over 6000 people, FCM is transforming the business of travel through our empowered and accountable people who deliver a high level of service and a comprehensive technology suite bringing a wide range of solutions for Duty of Care, Reporting and Traveller’s peace of mind. Leveraging FCM's negotiating strength and supplier relationships in conjunction with our tailored business travel programs, our expertise and our innovative technology, we logically become the partner of choice of our customers.


About the Opportunity

This role is an integral part of the Asia Supplier team, with the key focus being around maximizing SOR earn that contributes to FCTG profit or delivers a commercial outcome to the business.  An understanding of TMC operations is key to delivering these outcomes.

This role will actively work with our top suppliers across multiple categories & disciplines, whereby your skills and knowledge will drive you to actively manage & get the best out of any negotiation you maybe part of.

As we move to support more technology than ever before, an understanding of supplier portals & how technology can help deliver an outcome is a must.

Delivery of a product strategy will see the evolution of strong long-term relationships with our key partners, internal and external, as well as helping and influencing each of the FCTG retail streams with their product strategy.

Key duties and responsibilities

  • Commercial understanding of Airline and Land supplier contracts as well as new contract negotiations to drive SOR, private fares and commission where needed
  • Develop, implement and continue to deliver a product strategy aligned to the Procurement business plan to ensure all sales revenue and income targets from our key contracts
  • Ensure our preferred product range is strongly supported, communicated, and promoted at every opportunity.
  • Engagement with consultants to understand product requirements and opportunities
  • Working with other members of the Asia Flight Centre Product team to ensure effective communication of the product to Flight Centre Travel Group staff.

You will have

  • Minimum 3 years experience in a similar role
  • Fluency in English (written and verbal).
  • Strong understanding of TMC travel environment and/or background in travel industry
  • Demonstrated knowledge of identifying travel sales trends and experience in fare/rate optimization to drive margin
  • Knowledge of Amadeus GDS systems
  • Experience in supporting sales and marketing team to advocate for and promote products
  • Experience with new product development, product delivery, customer/product analysis.

Apply NOW if you want to be part of an amazing and vibrant culture that is the perfect fit for what you are looking for.

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