The Technical Implementation Manager is responsible for coordination and implementation of FCM products & technologies, mainly Online Booking Tool Implementation. These include all products & services as developed as part of the overall FCM global technology strategy & roadmap plan, along with eventual support of those technologies as required.
Key Responsibilities:
Close coordination with the FCM global technology team and regional FCM partner leadership on identifying solutions that need to be implemented.
Developing project plans & timelines for implementation.
Prioritizing those activities and meetings those timelines to meet client expectations.
Assisting in the strategy development for products.
Local support & training of product usage and tools for internal & external customers.
What we need from you is:
Solid knowledge and/or experience in computer science or travel consulting.
Ability to multi-task and communicate with different stakeholders of all levels.
Ability to cope with competing & short-term demands, establish priorities and deliver to fixed dates.
Be a solution oriented and anticipate issues and challenges and seek to find suitable solutions to resolve them.
A great communicator, multi-tasker and planner to deliver seamless and smooth implementation experience for all internal and external stakeholders.
What is it in for you will be a fulfilling and limitless career development opportunity with us, you also will be rewarded with competitive market salary and incentive.
FCM is an Equal Opportunity Employer searching for talented, driven people who have a desire to build a rewarding career in a company that loves to celebrate your success! We work in a team work environment where we maintain a favourable working relationship with co-workers in all departments to foster a culture of trust and mutual respect
By joining the team, you'll discover first hand why we're recognised around the world as an outstanding employer. In addition, our company founder strongly believes the success of our business relies on the success of our people.
If this sounds like you, speak to us today on how this could be your next career breakthrough!
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